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L2 Network Operations Center Engineer (5-8 yrs)

5-8 years

L2 Network Operations Center Engineer (5-8 yrs)

Coforge

posted 2mon ago

Job Description

Role : NOC L2 Engineer.

Location : Chennai.

Experience : 5-8 Years.

Roles and Responsibilities :

- Monitor and manage enterprise servers, network systems, and infrastructure in real-time to ensure optimal performance.

- Perform Level 2 troubleshooting and root cause analysis for server and network-related issues.

- Respond to alerts and incidents escalated by the Level 1 team, ensuring timely resolution to minimize downtime.

- Utilize network monitoring and management tools to detect, diagnose, and resolve system anomalies.

- Coordinate with internal teams and external vendors for incident management and escalation when required.

- Perform routine checks, patch management, and updates to maintain system reliability and security.

- Generate and analyze system performance reports to identify trends and potential areas of improvement.

- Document incidents, resolutions, and preventive measures for knowledge sharing and process improvement.

- Maintain high levels of availability and reliability for critical business systems by adhering to SLAs.

Mandatory Skills :

- NOC Level 2 Expertise : Strong experience in handling escalations, troubleshooting, and resolution of critical network and server issues.

- Server Monitoring & Troubleshooting : Hands-on experience in monitoring tools, system log analysis, and resolving server-related issues.

- Network Monitoring Tools : Proficiency with tools such as SolarWinds, Nagios, Zabbix, or equivalent network management systems.

- Protocols & Technologies : Knowledge of TCP/IP, DNS, DHCP, VLANs, firewalls, and load balancers.

- Incident Management : Expertise in managing incidents through ITSM tools such as ServiceNow or Remedy.

Desired Skills :

- Understanding of ITIL processes for incident, problem, and change management.

- Experience with cloud platforms (AWS, Azure, or GCP) and hybrid infrastructure monitoring.

- Familiarity with scripting languages like Python, PowerShell, or Bash for task automation.

- Strong documentation and communication skills for technical and non-technical audiences.

Educational Qualifications :

- Bachelor's degree in Computer Science, IT, or a related field.


Functional Areas: IT Hardware & Telecom

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Prepare for Network Operation Center Engineer roles with real interview advice

Top Coforge Network Operation Center Engineer Interview Questions

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What people at Coforge are saying

Network Operation Center Engineer salary at Coforge

reported by 2 employees
₹3.6 L/yr - ₹4.6 L/yr
At par with the average Network Operation Center Engineer Salary in India
View more details

What Coforge employees are saying about work life

based on 4.8k employees
55%
84%
66%
78%
Flexible timing
Monday to Friday
No travel
Day Shift
View more insights

Coforge Benefits

Submitted by Company
Flexible choice of pay components
Company Paid Mediclaim, AD&D and life
Higher Education Sponsorship
Wedding allowance, Investment seeding for child birth, Executive health checkups
Submitted by Employees
Cafeteria
Gymnasium
Work From Home
Soft Skill Training
Health Insurance
Free Transport +6 more
View more benefits

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Coforge Hyderabad / Secunderabad Office Location

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Hyderabad/Secunderabad, Telangana Office
8th Floor, D.No.2-9/90/1/AUC/8F AU Infinium, Situated at Sy. No.90/1 Hyderabad/Secunderabad, Telangana
500032

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