AD - Incident Management

CMS Computers Ltd is looking for AD - Incident Management to join our dynamic team and embark on a rewarding career journey.

Leadership and Management : Team Leadership : Oversee and manage teams or departments within the organization, providing guidance, support, and direction to achieve objectives. Strategic Planning : Contribute to the development and execution of the organization's strategic plans and initiatives, aligning them with broader company goals. Decision-making : Participate in high-level decision-making processes, providing insights and recommendations to senior leadership based on your expertise and understanding of the industry. Operational Responsibilities : Operations Oversight : Ensure efficient and effective operational performance, managing resources, budgets, and timelines to achieve targets and deliverables. Process Improvement : Identify opportunities for process optimization, streamlining workflows, and enhancing operational efficiency across departments. Stakeholder Engagement : Internal Collaboration : Foster collaboration and coordination among different teams or departments to ensure cohesive efforts toward organizational objectives. External Relations : Represent the organization in external engagements, such as partnerships, client relationships, or industry events, maintaining a positive brand image and fostering connections. Qualifications and Skills : Leadership Experience : Extensive experience in leadership roles with a demonstrated ability to manage teams and drive results. Strategic Thinking : Strong strategic planning skills and the ability to align operational activities with long-term organizational goals. Communication Skills : Excellent communication and interpersonal skills to engage with internal and external stakeholders effectively. Decision-making Ability : Sound judgment and the capacity to make critical decisions that positively impact the organization. Industry Knowledge : In-depth understanding of the industry or sector in which the organization operates, staying updated with trends and best practices. Problem-solving Skills : Ability to analyze complex issues and develop innovative solutions to address challenges.