Cluster Manager

Roles and Responsibilities

• Manage a team of Relationship Managers (RMs) to achieve business targets and growth.
  
• Develop and implement strategies for retail channel development, sales management, and relationship building with clients.
  
• Identify new business opportunities through networking, referrals, and market research.
  
• Collaborate with internal teams to resolve customer complaints and improve overall customer satisfaction.
  
• Analyze market trends, competitor activity, and financial performance to inform business decisions.