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Assistant Manager
5-10 years
₹ 3.6 - 7L/yr (AmbitionBox estimate)
Hyderabad / Secunderabad, Gurgaon / Gurugram, Ahmedabad
1 vacancy
Assistant Manager
Security and Intelligence Services (India)
posted 1d ago
Job Role Insights
Key skills for the job
Job Description
- Lead a team of 12 to 15 associates.
- Ensure team members are compliant when responding to client questions and/or working on data quality sampling.
- Work on workflow analysis, management, monitoring, and resource allocation as daily operational activity.
- Plan resource requirements and develop back-up and succession plans.
- Creating an environment of consistent improvement, motivating the team to perform at a higher efficiency and foster a culture and initiatives that focus on team building and unity.
- Manages the performance review process, talent development and talent management processes of the team.
- Present and execute ideas for improving overall departmental processes, procedures, and tools.
- Continuously implement and innovate techniques to maximize productivity.
- Ensure clear and seamless communication across levels and teams.
- Manage workflow of client questions and/or data quality sampling independently.
- Proactively looking for areas to improve overall client experience.
- Motivate team to proactively look for procedure/ audit suggestions.
- Assist in on-going projects, and in any UAT being conducted by adhering to timeliness, accuracy, and excellence.
- Be the advocate of the voice of customer and report key insights/trends.
- Work cross-functionally with product, sales, and support team members to foster a strong sense of community and information sharing.
- Overall 6+ years of experience in financial services/investment management out of which 2+ years of people management experience.
- Good problem resolution skills through effective collaboration with various stakeholders.
- Strong teambuilding and people development skills with excellent interpersonal, oral, and written communication.
- Ability to give and accept feedback constructively and provide coaching to the team.
- People management skills, ability to build and motivate a team.
- Maintains high ethical standards both personally and professionally, to maintain transparency in the team.
- Readiness to take on challenges and to challenge the status quo.
- Proven ability to work with minimal direction, maintain focus while working with routine tasks.
- Experienced in Client Management/Stakeholder Management.
- Self-motivated individual with proven ability to multi-task and balance various aspects of work while delivering highest quality results.
- Ability to manage performance under stringent timelines and result oriented.
- Ability to adapt to change and drive change within the team.
- Good knowledge of Data/Content Management operations and knowledge of Capital Markets would be an advantage.
- Education - Graduate/postgraduate in finance/MBA.
- Advance proficiency of MS Excel.
- Knowledge of SQL and Power BI will be an added advantage.
- Basic knowledge of Lean concepts is desirable.
Employment Type: Full Time, Permanent
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What people at Security and Intelligence Services (India) are saying
Rating based on 27 Assistant Manager
reviews
Anonymous · Sales & Business Development
in Patna
Nothing only Salary on time
- Salary - Good
No work culture
- Skill development - Bad
Assistant Manager salary at Security and Intelligence Services (India)
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