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50 Client Relationship Executive Jobs

Client Relationship Executive

1-3 years

₹ 3 - 4L/yr

Ahmedabad

11 vacancies

Client Relationship Executive

Petpooja

posted 8hr ago

Job Description

Roles and Responsibilities:

  • As a primary POC for the client, the Account Manager is responsible for the overall health of the portfolio assigned
  • Influence key performance metrics of the portfolio- Usage Metrics, MRR (Monthly Recurring Revenue), NPS (Net Promoter Score) & Retention
  • Use a consultative approach to help clients grow their business using Petpooja products & services
  • Ensure timely renewals of products & services
  • Do a need/opportunity analysis to Up-sell/Cross-sell the relevant products
  • Collaborate with Internal Teams to ensure top-notch service & support
  • Give market insights/feedback of the product to the Tech team to enhance the product offerings
  • Generate referral leads from your existing portfolio of clients
  • Requires exceptional presentation & people skills to navigate different customer challenges.

Additional Qualification and Skills:

  • Ability to plan, manage & report on business metrics


Employment Type: Full Time, Permanent

Read full job description

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What Client Relationship Executive at Petpooja are saying

What Petpooja employees are saying about work life

based on 475 employees
66%
60%
44%
99%
Flexible timing
Monday to Saturday
Within city
Day Shift
View more insights

Petpooja Benefits

Submitted by Company
Work From Home
Health Insurance
Job Training
Cafeteria
Team Outings
Soft Skill Training
Submitted by Employees
Work From Home
Health Insurance
Job Training
Soft Skill Training
Cafeteria
Team Outings +6 more
View more benefits

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Petpooja Ahmedabad Office Locations

View all
Ahmedabad, Gujarat Office
Headquarter
3rd Floor, Gopal Palace, Wing A, Besides Shiromani Complex, Nehrunagar-Shivranjani Road, Ahmedabad, Gujarat
380015
Ahmedabad, Gujarat Office
10th Floor, Indraprastha Corporate, Opposite Venus Atlantis, Prahaladnagar Ahmedabad, Gujarat
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