Customer Service Executive

Skills:.

Communication Skills, Customer Service, Problem-Solving, Active Listening, Patience, Multi-tasking, Adaptability,

Role Description

In the role of a Customer Support Representative, you will serve as the first point of contact for customers in need of help with our products or services

Your main duties include responding to customer inquiries, resolving problems, and maintaining high customer satisfaction

The position demands excellent communication skills, adept problem-solving capabilities, and a dedication to delivering outstanding service.

Qualifications

Excellent verbal communication skills and telephone etiquette

Experience in customer service or telemarketing

Strong interpersonal skills and the ability to engage with customers

Ability to multitask and work in a fast-paced environment

Positive attitude and willingness to learn

Previous experience in the electrical or engineering industry is a plus

High school diploma or equivalent

Language:Malayalam (Mandate)