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4.0

based on 10.3k Reviews

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149 Flipkart Jobs

Hub Incharge & Team leader

4-8 years

₹ 4.5 - 8L/yr

Kancheepuram

10 vacancies

Hub Incharge & Team leader

Flipkart

posted 3d ago

Job Role Insights

Flexible timing

Key skills for the job

Job Description

Role & responsibilities

  • Accountable for overall Hub Operations as per operational standards.
  • Ensuring Customers are delighted at all times.
  • Promptly and effectively manage customer escalations.
  • Ensuring employee engagement initiatives are implemented.
  • Comply with 100% ZTP (Zero Tolerance Policy).
  • Prepare requisite business dashboard and duly report / review with Hub team and Area Manager as required.
  • Budgeting and Accounting Cash and Hub Imprest / Petty Cash expenses as appropriate.
  • SOP Adherence at all times and compliance with Service Level Agreement.
  • Maintain the cost per shipment (CPS) as per budget.
  • Ensure Profitable operations.
  • Coordinate with respective departments and adhere to commercial and statutory compliance.
  • Conduct team meetings, motivate team and control attrition.
  • Fill gaps in employee headcount within turnaround time.
  • Ensure team leaders and other hub team members are trained well.
  • Managing environmental bodies.
  • Continuously improve in reducing error rate in Operations Management
  • Ensure safety of people, facility and shipment at all times.
  • Maintain high quality facilities and people hygiene.
  • Grievance Handling and Conducting Open House/meetings with Hub teams and identify gaps.
  • Follow up and coordinate with departments based on open house discussions / findings and take necessary action as appropriate.
  • Escalate any information related to the organization to appropriate departments and seniors for taking necessary actions.
  • Ensure Achievement of Key Performance Indicator for the Hub and set goals for the team accordingly.
  • Coordination and execution with local vendors.
  • Collection of cash, accounting and reconciliation with ERP and deposit as per operation standard.
  • Accountable for all recoveries.
  • Accountable for stock audit, reconciliation and accuracy at any point of time.
  • Monitoring Team Leaders performance, tracking of undelivered shipment on a real time basis and taking proactive action for delivery.
  • Identification of potential Team Leader candidates for internal career progression.
  • Achieving capacity utilization as per target.
  • Has complete knowledge of PIN codes and routes assigned to the Hub.

Preferred candidate profile


Diversity with BE, B.Tech & MBA

Perks and benefits

Medical insurance

Group insurance Policy



Employment Type: Full Time, Permanent

Read full job description

Flipkart Interview Questions & Tips

Prepare for Flipkart HUB Incharge roles with real interview advice

People are getting interviews at Flipkart through

(based on 844 Flipkart interviews)
Job Portal
Referral
Company Website
Campus Placement
Walkin
Recruitment Consultant
34%
14%
13%
10%
9%
3%
17% candidates got the interview through other sources.
High Confidence
?
High Confidence means the data is based on a large number of responses received from the candidates.

What people at Flipkart are saying

3.8
 Rating based on 184 HUB Incharge reviews

Likes

Nothing as saying but company policy is good for employees but there is huge gap between work life and policy

Dislikes

Politics

Read 184 reviews

HUB Incharge salary at Flipkart

reported by 712 employees with 2-14 years exp.
₹2.7 L/yr - ₹8.9 L/yr
29% more than the average HUB Incharge Salary in India
View more details

What Flipkart employees are saying about work life

based on 10.3k employees
67%
34%
51%
93%
Flexible timing
Monday to Friday
No travel
Day Shift
View more insights

Flipkart Benefits

Health Insurance
Job Training
Free Food
Free Transport
Cafeteria
Soft Skill Training +6 more
View more benefits

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