Software Management: Install, configure, and maintain business software applications to support day-to-day operations. Provide troubleshooting and technical support to ensure smooth functionality.
Technical Support: Act as the primary point of contact for IT-related queries, resolving hardware and software issues efficiently.
Business Growth through Technology: Identify and introduce innovative technologies that improve processes, increase efficiency, and enhance customer experience.
Process Optimization: Develop and implement technology-driven solutions to simplify business operations and increase productivity.
Digital Marketing Support: Collaborate with the marketing team to leverage digital tools for campaigns, SEO, social media, and email marketing. Assist in analyzing data to improve marketing strategies.
Data Security & Backup: Ensure company data is secure by managing firewalls, antivirus software, and backup solutions.
Training & Guidance: Educate employees on software tools, best practices, and data security protocols.