Area Manager- Mumbai (South Mumbai)

SUNSHINE TEA HOUSE PVT. LTD.

Brand Name: CHAAYOS
Designation: Area Manager
Locations: Mumbai

Job description:

1. Cafe Ops

• Audit of stores, Sales Target Achievement, Attrition Management
• People growth & development, People Promotion
• Customer Satisfaction, Customer Service, Clean Store Operation
• Store Handling

2. BD

• New store opening
• Site sourcing (Site survey, revenue assessment of new sites, negotiation with landlord)

Support Functions

• Manages the performance of support functions IT / Maintenance / CS
• Performance Management & Growth / development of support staff

* EXPERTISE AND QUALIFICATIONS

• Ability to independently manage the entire operation of several stores
• Knowledge of retail or restaurant industry operations
• Organizational and planning skills.
• Strong operational skills in a customer service environment
• Supervision skills
• Team building skills
• Ability to communicate clearly and concisely, both verbally and in writing
• Ability to build relationships
• Ability to process sensitive or sensitive information.