SSE- M365 and Exchange Administrator

M365 Platform Administration:

Manage and configure Microsoft 365 services, including Exchange Online, SharePoint Online, Teams, OneDrive for Business, and other associated tools.
Oversee user account management, licenses, and permissions within Microsoft 365.

User and Group Management:

Administer Active Directory synchronization with Azure Active Directory (Azure AD).
Create and manage user profiles, groups, and roles, ensuring compliance with security and organizational standards.

Security Compliance:

Configure and monitor Microsoft 365 security and compliance features, including Data Loss Prevention (DLP), Microsoft Defender, and compliance center policies.
Implement and manage Conditional Access policies, Multi-Factor Authentication (MFA), and secure collaboration practices.

Collaboration Tools Support:

Manage the implementation and optimization of Microsoft Teams, including channels, permissions, and integrations with third-party applications.
Support users in SharePoint and OneDrive, ensuring effective document management, file sharing, and version control.

Email Communication:

Manage Exchange Online for seamless email delivery, including policies for archiving, retention, and security.
Implement email flow rules, security filters, and troubleshoot issues related to email delivery and access.

M365 Troubleshooting Support:

Provide technical support for M365 services, diagnosing and resolving issues related to user accounts, permissions, and service disruptions.
Monitor service health and proactively address potential problems within the M365 environment.

Automation Power Platform:

Leverage tools such as Power Automate and PowerShell scripting to automate administrative tasks, workflows, and reporting.
Design and implement solutions using Microsoft Power Apps and Power BI for reporting and process improvement.

Training Documentation:

Develop training materials and conduct user training on M365 tools, ensuring end-users are proficient with collaboration tools and productivity software.
Create and maintain comprehensive documentation on M365 configurations, security settings, and troubleshooting procedures.

Migration and Upgrades:

Assist with M365 migration projects, ensuring smooth transitions from legacy systems to Microsoft 365 environments.
Plan and manage updates, patches, and version upgrades within the M365 platform.

Performance Monitoring and Reporting:

Monitor usage metrics, system performance, and security health across M365 services.
Provide regular reports on the status of M365 services, identifying areas for improvement and optimization.

Skills:

• Active Directory
• Wintel/Windows Server
• Exchange Server
• Intune