Unix/Linux Admin

Job Description:

Within Global Markets department, Position, Risk PNL Domain covers the applications suite which are responsible for calculating Start of Day Risk/ Intraday Risk/ PNL figures for various Business Lines. We provide Production Support for these applications and ensure they are up always available and deliverables are delivered within SLA. With a Follow-the-Sun model, various team located across globe are responsible for serving users 24*7
Unix/Linux
Windows
Shell Python scripting
Oracle SQL
Application Production Support knowledge
Excellent communication skills

Direct Responsibilities

Provide first class support to all users of the application system in a timely and efficient manner.
Liaise with the developers to communicate issues raised by the business
Communicating with the global team to resolve issues.
Maintain a knowledge base regarding support issues and their resolution using SharePoint collaboration tools.
Build a working knowledge of the systems and business area in order to provide a high level of support.
Reconfiguring various existing setups in order to improve the efficiency of the system and to cohere to business requests.
Track issues effectively using ITIL approved methodology incidents, changes, requests and problems .
Preparing environments for releases and ensuring that the implementation and pre production tests are carried out.
The systems which team supports are classified as Tier 1 business critical which requires a very flexible approach to work as we have to support the systems as well as undertake project work. Within the broader team we support an overnight batches that performs the official end of day revaluations and scenario analysis for market risk.a

Contributing Responsibilities

Operating on Singapore/London based hours to support the business in Singapore and London - this involves 2 rotational shift works with the early shift being at 6.30am start time, and the late shift starting from 1pm Mumbai time.
The successful candidate will be expected to be committed to potentially longer than normal days if there are critical issues which still require attention at the end of the day.
Perform System Checks, Pro actively monitor and improve availability and performance of the production environments globally, deployment of applications in UAT PROD env, contribute in weekend checks and coordinate with the teams in New York, London, Singapore.
Coordinate with other internal teams, Brokers and vendors in order to respond to incidents and resolve issues promptly so as to restore normal services to the business.
Ensure root cause analysis is undertaken for all incidents. Manage problem and action tickets.
Perform BAU tasks with very good quality Incident management.

Behavioral Competencies :

Proven experience of delivering process efficiencies and improvements
Clear and fluent English (both verbal and written)
Ability to build and maintain efficient working relationships with remote teams
Demonstrate ability to take ownership of and accountability for relevant products and services
Ability to plan, prioritise and complete your own work, whilst remaining a team player
Willingness to engage with and work in other technologies

Note: This job description is a general outline of the responsibilities and qualifications typically associated with the Virtualization Specialist role. Actual duties and qualifications may vary based on the specific needs of the organization.

Skills:

• Linux
• Unix
• Python
• Shell Script