Senior Business Systems Analyst

Job Description Job Purpose At Intercontinental Exchange (ICE), we engineer technology, exchanges and clearing houses that connect companies around the world to global capital and derivative markets. With a leading-edge approach to developing technology platforms, we have built market infrastructure in all major trading centers, offering customers the ability to manage risk and make informed decisions globally. By leveraging our core strengths in technology, we continue to identify new ways to serve our customers and transform global markets. The servicing vault is a new way to store different types of media that our clients associate with a loan. Today we have several solutions around this, and each application has a list of their own media items that differ from application to application. Servicing Vault will standardize the media types that each application has. It will avoid the duplicate storage of media items and allow for the sharing of media items between the applications. It will be a central place for all applications to store and retrieve media information. It also supports the clients to use their own repositories. The Product Owner is an integral member of the Product Engineering team. This role uses domain and business process expertise to elaborate and convey detailed product requirements in the form of epics and user stories, together with supporting artifacts to the software development teams. Responsibilities As a Product Owner at ICE, you will Serve as the customer proxy on one or more Agile teams, articulates and prioritizes stories in the team backlog. Responsible for accepting the stories as part of the team Definition of Done prior to release. Shapes and manages the product roadmap and product backlog and ensures the team consistently delivers on the client s needs and wants. In this role, you will be supporting Servicing Vault product, a media storage solution designed to standardize our media classifications and eliminate content silos. This role works closely with the ICE teams in India and U.S. Therefore, qualified candidates are expected to overlap part of their working hours with the U.S. Eastern time zone. Support the Servicing Vault application which is a central repository for all documents received from different products like loan boarding, Claims, Invoicing etc. Work with Agile Team to create and clearly communicate requirements outlined in User Story and Acceptance Criteria for Servicing Vault. Manage and refine Team backlog; identify and manage dependencies. Gather and analyze information from multiple sources. Work with Agile Team to ensure User Stories meet Definition(s) of Ready and Done. Ensure stories deliver expected quality and value. Lead user story mapping sessions. Participate in large group planning sessions and coordinates work with other Product Owners. Understand scope of technical enabler work and assist in prioritization of this work along with new business functionality. Support Product Manager in developing product vision, roadmaps and understanding ROI. Demonstrate Servant Leadership, Team Empowerment and Self Organization by empowering teammates to solve problems on their own and cultivate relationships across the organization. Collaborate with Stakeholders, Program Team, Product Managers, Product Owners, and Teams within the Agile Release Train (ART) to help prioritize and deliver on shared objectives. Perform other related duties as assigned. Knowledge and Experience Must have skills: Experience with and strong understanding of Mortgage or Finance or Banking Domain. Knowledge of the tools, techniques and principles used in Lean-Agile development. Must possess a product mentality, have a strong sense of ownership, and strive to be a good steward of Servicing Vault product. Proficiency in defining User Story acceptance criteria using GWT format (Behavior-Driven Development) for Servicing Vault product. Experience in writing user stories and owning the product backlog. Excellent verbal and written communication and presentation skills to technical and non-technical audiences of various levels in the organization (e.g., executive, management, teams, individual contributors). Ability to interact with internal stakeholders and be the voice of the customer. Ability to understand, articulate and document user perspectives. Ability to gain and advance working knowledge of business domain. Understands dashboards, metrics and how data impacts metrics. Strong analytical and critical thinking skills. Have understanding and experience on release management and Change order management. Must demonstrate a positive, team-focused attitude. Experienced working in a global, multicultural environment. 8+ years experience in Product Development with at least 3 years as Product Owner, preferably in Mortgage, Finance or Banking domain. A bachelors degree /MBA or the equivalent combination of education, training, or work experience. Preferred SAFe or Agile certification recommended. Role supports Servicing Vault product. Knowledge of this business area recommended. Azure DevOps knowledge preferred. Experience working in ADO in a scaled Agile environment preferred. Basic knowledge on loan boarding, Claims, Invoicing is a plus. Schedule This role is on-site in our Hyderabad office.