Customer Support Executive

Role & responsibilities

• Respond to customer inquiries via phone or email
• Provide accurate information regarding loan services
• Address and resolve customer concerns or complaints
• Collaborate with team members to ensure a seamless customer experience
• Maintain thorough knowledge of loan servicing policies and procedures

Preferred candidate profile

• Previous experience in customer service
• Familiarity with loan servicing operations
• Ability to handle challenging customer interactions with tact and professionalism
• Immediate joiners would be preferred
• Good communication and interpersonal skills
• Customer-focused attitude
• Ability to handle and resolve customer queries efficiently

Interested candidates can reach out to us with updated CV at jagruti.tamanekar@capriglobal.in