Job Description: Total Yrs. of Experience*8+yearsRelevant Yrs. of experience*5+ yearsDetailed JD *(Roles and Responsibilities)We are seeking a skilled Collections Business Analyst to join our team. The ideal candidate will have in-depth knowledge of collections banking processes and the ability to transform these processes to benefit both customers and the business. This role requires a thorough understanding of agile methodologies, strong analytical skills, and the ability to manage complex integrations and dependencies.
Subject Matter Expertise: Utilize in-depth understanding and SME knowledge of collections banking processes to transform and optimize processes for customer and business benefit.
Agile Methodologies: Apply thorough understanding of agile methodologies to ensure value-adding stories are achieved.
Complex Story Analysis: Analyze and document complex stories, specializing in dependencies on integration with host systems via API and batch processing, requiring alignment between multiple departments.
Product Backlog Management: Own and maintain the product backlog, prioritizing tasks based on value, risk, and alignment with the product vision. Refine the backlog to reflect changes in priorities and business objectives.
Stakeholder Management: Effectively manage stakeholders, build engagement, and translate business requirements into commercial solutions through effective communication.
Change Management: Create training materials and communications to stakeholders to ensure smooth transitions during change management processes.
Implementation Support: Provide implementation support post go-live during the warranty period to ensure a smooth transition to the new platform.
Mandatory skills*Collection BADesired skills*Collection BA