Business Analyst

Job Title: Business Analyst

Location : Bangalore / Chennai

• Work closely with the Product Owner and Product Manager in understanding the business goals and objectives and the requirements of the proposed solution.
• Help the Functional Analyst in preparing the as-is and to-be business process maps to allow identification of requirements for the developing the new Ordering application.
• Analyze and decompose complex requirements;
• Perform gap analysis and write Functional Specifications based on an in-depth understanding of both business processes and local IT system functionalities.
• Assist the Functional Analyst in documenting information gathered from multiple sources, highlight conflicting functional/non-functional requirements, and documenting the clarifications to enable the preparation of a clear and concise functional specification document.
• Convert the requirement discussions into functional requirement documents that follow the standard templates, well structured, and use natural language, and easy to understand.
• Drives the requirement management lifecycle, including the creation, grooming, development, and testing activities, overseeing the delivery of the product as per the requirements;
• Performs training to the users about processes and the systems involved in supporting such processes;
• Provides cross-functional support to other departments as required;
• Cooperate in system testing.
• Performs other duties as assigned;
• Provide assistance with troubleshooting / triaging of production issues to help with quicker resolution.

REQUIRED PROFILE:

Type and duration of previous experience:

• At least 8 to 12 years in an IT environment (implementation if possible) preferably in an industrial or process-driven environment and ideally in the laboratory industry.
• At least 5-7 years as a Business analyst/ Functional analyst / Product owner/Technical Writer in an IT environment.
• Good business understanding to facilitate discussions from top managers to end-users.

Specific skills required:

Technical knowledge:

• Strong and proven background in Information Technology.
• Experience as a Technical Writer/Business Analyst/Functional Analyst
• Experience in writing Functional Specification Documents
• Experience in creating Business process models, specifications, diagrams, and charts to provide direction to developers and/or the project team.
• Capacity to conceptualize creative solutions, document and sell solutions to all levels of the organization, including senior management;
• Ability to solve practical problems, define cause and effect, map dependencies in the process
• Organized, detail-oriented, analytical, curious, with demonstrated troubleshooting and investigation skills;
• Ability to prioritize tasks, multitask with organization and manage time effectively.
• Strong customer focus and ability to manage (internal or external) client expectations;
• Contribute to process mapping in a range of functional dependencies, including operations, purchasing, inventory, distribution, equipment, data management, quality systems and facilities
• Ability to work independently with limited oversight, in a complex global environment;