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Technical Support Team Specialist
Bugfoo
posted 24d ago
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Job Description
IPQualityScore is looking for individuals to help expand our team, improve client relations and develop new systems and products. Current job listings are available below.
Technical Support Team Specialist Job Title
: Technical Support Team Specialist
Company
: IPQualityScore (IPQS)
Location
: Remote
IPQualityScore (IPQS) is seeking a highly skilled Technical Support Team Specialist to join our growing team. As a Technical Support Specialist, you will be responsible for supporting clients with issues ranging from billing integration to analyzing results. If you have a passion for customer success and solving problems, we encourage you to apply for this opportunity.
Responsibilities:
- Manage email address inboxes and support ticket pipelines for customer support.
- Collaborate with cross-functional teams (sales, development, leadership) to resolve complex issues and support clients.
- Comfortable working with a task management system to complete assigned projects.
- Availability during business hours.
- Troubleshoot and debug customer issues.
- Stay up-to-date with technology trends and cybersecurity industry news.
Requirements:
- 2-3 years experience or greater in technical support or client relations.
- Familiar with APIs and real-time web services or data enrichments.
- Friendly attitude and strong work ethic.
- Strong problem-solving skills and ability to work independently.
- Excellent communication and collaboration skills.
- Basic understanding of CSS, HTML, JavaScript, Git and SQL.
Extra Points For:
- Understanding of PHP and Golang.
- Ability to work in VueJS.
- Advanced system administration skills.
- Advanced knowledge of MySQL.
- Ability to work in low level languages and/or understand binary.
- Advanced knowledge of virus scanning technology and/or malware analysis.
- Advanced knowledge in any of the following: monitoring software, Postman, web server technologies, hypervisor technologies, networking, machine learning, artificial intelligence, packet analysis, custom file formats, binary trees, etc
- Understanding of IPQualityScore s APIs, frameworks or other utilities.
- Able to speak/read/write in another language outside english.
We offer competitive salary, flexible working hours, and a great work-life balance. If you are a highly motivated individual with a passion for software development, we would love to hear from you.
To apply, please fill out the form below and well be happy to consider your application. We are an equal opportunity employer and welcome applicants from all backgrounds.
No agencies, please!
Email :
Phone Number :
Full Name :
Link To Your Github / GitLab / Portfolio (optional) :
Describe briefly why you feel youre a good fit for this role (optional) :
Please upload your resume (pdf / doc / docx / txt) :
Sr. Devops Engineer Job Title
: Sr. Devops Engineer
Company
: IPQualityScore (IPQS)
Location
: Remote
IPQualityScore is seeking a skilled Devops Engineer to join our team. As a Devops Engineer, you will be responsible for deploying, monitoring and maintaining IPQS systems and services. If you have experience handling bare metal servers and a passion for technology while helping IPQS remain the leader in Fraud prevention, we encourage you to apply for this opportunity.
Responsibilities:
Deploy, monitor and manage system infrastructure.
Provide operational support for full-stack software applications
Collaborate with development operations staff to monitor, and troubleshoot the system infrastructure
Implement Systems and Services
Work with team members to increase system resilience and scale to serve ever larger customer volumes with expert-level coding, bulletproof release, and change management skills.
Work with team members to improve automation and increase the system s ability to handle unexpected events.
Collect operating system and services data and reporting and improvement initiatives.
Manage cloud and database system maintenance, debugging production issues as they arise
Document architecture, process and procedures
Requirements:
4 years experience or greater in Devops Engineering, Network Operations or similar role.
4 years of experience handling bare metal servers.
Expert understanding of Linux and system administration.
Expert with database administration
Strong knowledge of programming (Python, PHP, Golang, NodeJS, VueJS, TypeScript, Java, C, C#, C++, Rust, etc )
Strong problem-solving skills and ability to work independently.
Excellent communication and collaboration skills.
Willing to pick up and program in PHP, Golang.
Extra Points for:
Understanding of PHP and Golang.
Ability to work in VueJS.
Advanced system administration skills.
Advanced knowledge of MySQL.
Ability to work in low level languages and/or understand binary.
Advanced knowledge of virus scanning technology and/or malware analysis.
Advanced knowledge in any of the following: monitoring software, Postman, web server technologies, hypervisor technologies, networking, machine learning, artificial intelligence, packet analysis, custom file formats, binary trees, etc
Understanding of IPQualityScore s APIs, frameworks or other utilities.
Guaranteed job interview if you can exploit our hiring page.
Able to speak/read/write in another language outside english.
We offer competitive salary, flexible working hours, and a great work-life balance. If you are a highly motivated individual with a passion for software development, we would love to hear from you.
To apply, please fill out the form below and well be happy to consider your application. We are an equal opportunity employer and welcome applicants from all backgrounds.
No agencies, please!
Email :
Phone Number :
Full Name :
Link To Your Github / GitLab / Portfolio (optional) :
Describe briefly why you feel youre a good fit for this role (optional) :
Please upload your resume (pdf / doc / docx / txt) :
Sr. Software Developer/Full Stack Software Engineer Job Title
: Sr. Software Developer/Full Stack Software Engineer
Company
: IPQualityScore (IPQS)
Location
: Remote
IPQualityScore (IPQS) is seeking a highly skilled Software Developer to join our team. As a Software Developer, you will be responsible for designing, developing and maintaining high-quality software solutions to help stop fraud and detect malicious actors on the internet. If you have a passion for technology and software development or a passion for analyzing malicious traffic, we encourage you to apply for this opportunity.
Responsibilities:
- Design, develop, and maintain software applications.
- Collaborate with cross-functional teams to analyze, design, and implement new features.
- Write clean, scalable, and maintainable code.
- Ensure software solutions meet customer requirements and are delivered on time.
- Troubleshoot and debug software issues.
- Stay up-to-date with new software development technologies and programming languages.
Requirements:
- 5 years experience or greater in software development.
- Strong knowledge of at least 2 programming languages. (Python, PHP, Golang, NodeJS, VueJS, TypeScript, Java, C, C#, C++, Rust, etc )
- Understanding of Linux and basic system administration.
- Strong problem-solving skills and ability to work independently.
- Excellent communication and collaboration skills.
- Understanding of CSS, HTML, JavaScript, Git and SQL.
- Willing to pick up and program in PHP, Golang and other languages as assigned.
Extra Points For:
- Expertise in Data Leak technology and Dark Web Data Leak detection/Prevention
- Understanding of PHP and Golang.
- Advanced system administration skills.
- Ability to work in VueJS.
- Advanced knowledge of MySQL.
- Ability to work in low level languages and/or understand binary.
- Advanced knowledge of virus scanning technology and/or malware analysis.
- Advanced knowledge in any of the following: monitoring software, Postman, web server technologies, hypervisor technologies, networking, machine learning, artificial intelligence, packet analysis, custom file formats, binary trees, etc
- Understanding of IPQualityScore s APIs, frameworks or other utilities.
- Able to speak/read/write in another language outside english.
We offer competitive salary, flexible working hours, and a great work-life balance. If you are a highly motivated individual with a passion for software development, we would love to hear from you.
To apply, please fill out the form below and well be happy to consider your application. We are an equal opportunity employer and welcome applicants from all backgrounds.
No agencies, please!
Email :
Phone Number :
Full Name :
Link To Your Github / GitLab / Portfolio (optional) :
Describe briefly why you feel youre a good fit for this role (optional) :
Please upload your resume (pdf / doc / docx / txt) :
SysOps Engineer Job Title
: SysOps Engineer
Company
: IPQualityScore (IPQS)
Location
: Remote
Position Overview:
IPQS is seeking a skilled SysOps Engineer. As a SysOps Engineer, you will be responsible for managing and maintaining our system infrastructure, ensuring optimal system performance and reliability. You will monitor system health, implement necessary security measures, and contribute to the continuous improvement of our operational processes. If you are passionate about systems and security, this is a great opportunity for you.
Key Responsibilities:
Manage and maintain Linux/Unix-based system infrastructure, ensuring its reliability and efficiency.
Monitor system health using tools like Nagios and Zabbix, responding promptly to any issues.
Optimize system performance and resource utilization to support business operations.
Collaborate with cross-functional teams to support infrastructure needs and address technical challenges.
Optimize and/or automate repetitive tasks and operations using scripting languages such as python and bash.
Identify root causes of failures and provide corrective action(s).
Identify changes in industry standards requirements , develop, and implement changes/strategies to better meet ongoing business needs.
Required Skills and Qualifications:
2 years of experience or greater in system operations or a similar role.
Proven experience in system operations or administration, with a focus on Linux/Unix systems.
Deiban family based distros
Strong knowledge of scripting languages, including Bash and Python. (github or gitlabs profile)
Have a strong understanding of type-1Hypervisors and containers lxd/lxc, docker, etc. technologies.
Strong knowledge of scripting languages, including Bash and Python. (git repos with projects are required.)
Basic understanding of core security concepts ( example: NIST SP 800-53, ISO 27001:2022, SANS Top 20 CSC).
Familiarity with monitoring tools like Nagios and Zabbix.
Excellent problem-solving skills and attention to detail.
Understanding of networking is a plus
Strong communication skills for effective collaboration with technical and non-technical stakeholders.
We offer a remote work environment, competitive salary, flexible working hours, and a great work-life balance. If you are a highly motivated individual with a passion for software development, we would love to hear from you.
No agencies please!
Job Types: Full-time, Contract
We offer competitive salary, flexible working hours, and a great work-life balance. If you are a highly motivated individual with a passion for software development, we would love to hear from you.
To apply, please fill out the form below and well be happy to consider your application. We are an equal opportunity employer and welcome applicants from all backgrounds.
No agencies, please!
Email :
Phone Number :
Full Name :
Link To Your Github / GitLab / Portfolio (optional) :
Describe briefly why you feel youre a good fit for this role (optional) :
Please upload your resume (pdf / doc / docx / txt) :
Easy API Lookups Largest Threat Abuse Network Ready to eliminate fraud
Employment Type: Full Time, Permanent
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