Excellent communication and negotiating skills Good team handling capacity
Good analytical skills Should be familiar with the local language and area Timely review with the team and take appropriate action
Support and accompany field collectors on the field Respond immediately to customer query Patience and resilience
Familiarity with state debt collection laws Review the company debtor list and monitor the accounts on a daily basis Investigate historical data for debts and bills Inform about notice warnings to customers when payments are not being made
Follow up for legal actions when customers fail to pay their debt Knowledge of payment plans and accounting procedures
Knowledge of collections softwareMore information about this
Team leader/field collection executive Job
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