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30 BrowserStack Jobs
Automation Support Engineer
BrowserStack
posted 19d ago
Job Role Insights
Flexible timing
Key skills for the job
Job Description
- Provide 24 X 7 enterprise support to BrowserStack customers via Email, Chat & Phone.
- Active debugging on user test cases to ensure that they run across all browser platforms
- Respond to public queries around BrowserStack products on forums
- Collaborate with Engineering, Product Management & Sales teams to fix product issues quickly & to provide product improvement ideas
- Actively contribute to the public & internal Knowledge-base
- 1+ Experience in Technical Support/Automation QA roles
- Excellent command over written & spoken English
- Good customer interaction skills through the spectrum of customer sentiments
- Knowledge or hands-on experience in functional and automation testing tools/frameworks like Selenium, Cypress, Playwright, Appium, etc
- Hands-on experience in at least one programming language like Java, Node JS, Python, Ruby, etc
- Knowledge of version control systems like Git, Github, Team Foundation Server (TFS), etc
- Basic understanding of APIs, bash or cURL scripting
- Basic knowledge of writing SQL queries like SELECT statements and JOIN clauses
- Basic know-how of networking concepts (http/s, ping, tracert, SSL, TCP/IP, Firewalls, Proxies, DNS, etc)
- Basic understanding of Web Technologies like HTML, JavaScript, CSS, XML
- Problem-solving, analytical skills, and troubleshooting skills to address various customer use cases or requirements
- Should be a team player and should have a can-do attitude
Benefits:
- Medical insurance for self, spouse, upto 2 dependent children and Parents or Parents-in-law up to INR 5,00,000
- Gratuity as per payment of Gratuity Act, 1972
- Unlimited Time Off to ensure our people invest in their wellbeing, to rest and rejuvenate, spend quality time with family and friends
- Remote-First work environment that allows our people to work from anywhere in India
- Remote-First Benefit for home office setup, connectivity, accessories, co-working spaces, wellbeing to ensure an amazing remote work experience
Benefits:
- Medical insurance for self, spouse, upto 2 dependent children and Parents or Parents-in-law up to INR 5,00,000
- Gratuity as per payment of Gratuity Act, 1972
- Unlimited Time Off to ensure our people invest in their wellbeing, to rest and rejuvenate, spend quality time with family and friends
- Remote-First work environment that allows our people to work from anywhere in India
- Remote-First Benefit for home office setup, connectivity, accessories, co-working spaces, wellbeing to ensure an amazing remote work experience
Employment Type: Full Time, Permanent
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What people at BrowserStack are saying
Automation Support Engineer salary at BrowserStack
reported by
6
employees
Unlock
₹7.7
L/yr - ₹10.2
L/yr
66%
more
than the average Automation Support Engineer Salary in India
View more details
What BrowserStack employees are saying about work life
based on 115 employees
Flexible timing
Monday to Friday
No travel
Night Shift
BrowserStack Benefits
View more benefits
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