Business Analyst / Application Manager

As a Business Analyst, you will play a critical role to act as a bridge between business needs and IT solutions. You will be responsible for gathering and documenting functional requirements by thoroughly understanding business processes and the needs of various stakeholders. This role is essential for identifying opportunities for process improvement, and increased efficiency.

Responsibilities:
1. Business Process Understanding: Develop a deep understanding of the business processes within the domain of project, identifying areas for digitalization, improvement, and optimization.
2. Requirement Gathering: Collaborate with stakeholders to gather and document detailed functional requirements for projects.
3. Requirement Analysis: Perform gap-analysis on gathered requirements, and discover potential issues, ensuring they align with business goals.
4. Documentation Prototyping: Create clear and concise documentation of functional requirements, including use cases, user stories, and process flows. Create prototypes or mock-ups of features to help stakeholders visualize and refine requirements.
5. Business Impact Assessment: Assess the potential business impact of proposed changes and improvements, including ROI analysis.
6. Act as a bridge between business and tech: Effectively communicate requirements to development teams and ensure to act as a bridge between business stakeholders and technical teams.
7. Quality Assurance: Participate in quality assurance activities and ensuring that the final product meets the specified requirements, sometimes also reviewing test cases.
8. Team Collaboration: Collaborate with cross-functional teams, including developers, technical leads, and quality assurance team members, to ensure successful project delivery.
9. Data Analysis: Utilize data analysis skills to uncover insights that can inform business process improvements and product enhancements.
10. Market Analysis: Stay updated with current market trends and competition within the IT domain of relevant industry. So it provide insights to collaborate for business decisions.

Skills:
Industry knowledge (ie Retail Domain), Hands-on Experience with Process mapping Tools (ie Lucid Chart, MS Visio) and simple modelling knowledge (ie Produce Flowcharts)
Effective communication skills, Interviewing and questioning techniques, Active listening, Problem-solving skills
Critical thinking, Attention to detail, Data analysis skills
Technical writing, Use case and user story documentation, Prototyping tools (eg, Balsamiq or Axure or Paper Prototyping), UX/UI design principles
Financial analysis (ROI, NPV), Determining and Analysing Business Case and Business Value
Verbal and written communication, Presentation skills
Collaboration and teamwork, Conflict resolution
Data analysis tools (eg, Excel, SQL), Data visualization
Market research and analysis, Competitive analysis, Market trend identification