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Engaged Employer

Brilworks

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4.5

based on 48 Reviews

13 Brilworks Jobs

React.js Solutions Engineer (Technical Support)

Brilworks

4.5

based on 48 Reviews

2-4 years

Remote

1 vacancy

React.js Solutions Engineer (Technical Support)

Brilworks

posted 2d ago

Job Role Insights

Flexible timing

Key skills for the job

Software Configuration Management Front End Javascript Analytical Chemistry HTML HTML and CSS

+ 3 more

Job Description

We are looking for a React.js Solutions Engineer (Technical Support) to provide expert-level assistance to our clients and internal teams. The ideal candidate should have a strong background in React.js , troubleshooting skills, and the ability to resolve technical issues efficiently. This role requires working in a US shift to ensure seamless support for our global customers.

Key Responsibilities:

Investigate, debug, and resolve front-end issues reported by clients and end users, ensuring a seamless user experience.
Provide expert technical support for React.js applications , addressing issues related to UI components, performance, and functionality.
Excellent skills in analysis , debugging , reporting , and communication .
Collaborate with developers, QA engineers, and product teams to escalate and resolve complex issues efficiently.
Monitor system performance and proactively identify potential problems to minimize downtime.
Document troubleshooting steps, FAQs, and best practices to enhance the technical knowledge base and improve resolution times.
Assist with code reviews, bug fixes, and minor enhancements as required.
Stay updated with the latest trends in React.js, JavaScript, and front-end technologies to provide cutting-edge support.
When not handling support requests, contribute to development efforts by working collaboratively with the team.

Required Skills & Qualifications:

2 to 4 years of experience in React.js development and support.
Prior experience in technical support, troubleshooting, or customer-facing roles is a plus.
Strong understanding of JavaScript, HTML, CSS, and front-end frameworks .
Experience with Redux, React Hooks, and component lifecycle management .
Hands-on experience with REST APIs, GraphQL, and third-party integrations .
Proficiency in debugging tools like Chrome DevTools, Postman, and logging systems .
Strong analytical and problem-solving skills with attention to detail.
Excellent communication skills to effectively interact with clients and internal teams.
Ability to work independently and manage priorities in a remote environment.