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Brid Tech Solutions

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29 Brid Tech Solutions Jobs

ServiceNow Specialist +Salesforce integration

BRID TECH SOLUTIONS PRIVATE LIMITED

4-5 years

Pune

1 vacancy

Brid Tech Solutions

posted 3mon ago

Job Role Insights

Key skills for the job

Salesforce Operations Robotic Process Automation Training PDF Problem Management

+ 3 more

Job Description

We are seeking a skilled ServiceNow Specialist with expertise in Salesforce integration t o join our dynamic team. The ideal candidate will have a strong background in configuring and maintaining ServiceNow appli cations, with a particular focus on integrating ServiceNow with Salesforce to optimize business processes and enhance operational efficiency.

Key Responsibilities:

ServiceNow Administration : Manage and maintain the ServiceNow platform, ensuring optimal performance, reliability, and scalability.
Salesforce Integration: Develop and implement integration solutions between ServiceNow and Salesforce, leveraging APIs, web services, and middleware.
Configuration & Customization: Configure ServiceNow applications, including workflows, UI actions, business rules, client scripts, and ACLs.
Process Automation: Automate business processes within ServiceNow to improve efficiency and user experience.
Incident & Problem Management: Troubleshoot and resolve issues related to ServiceNow and Salesforce integrations promptly.
Stakeholder Collaboration: Work closely with business stakeholders, IT teams, and third-party vendors to gather requirements, provide solutions, and ensure seamless integration.
Training & Support: Provide training and support to end-users and administrators on ServiceNow functionalities and integrated processes.
Documentation: Maintain comprehensive documentation of system configurations, integration processes, and any changes made to the system.

Employment Type: Full Time, Permanent

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