Branch Service Coordinator

Role & responsibilities:

- Coordinate and manage services within the branch

- Ensure timely resolution of service requests

- Collaborate with internal teams, external service providers, and contractors to ensure smooth service delivery

- Track service performance metrics and maintain documentation

- Contribute to service improvement initiatives

Requirements:

- Proficiency in Microsoft Excel

- Knowledge of key performance indicators (KPIs) and their management

- Strong organizational and communication skills

- Familiarity with managing turnaround time (TAT) for service requests

- Background in after-sales service and sales support is preferred

Qualifications:

- B.Tech or Diploma in Electrical

- Fresher can apply

Candidate must be pass-out.

Working 5days

Office timing 9am to 5:30pm

This position will be on a third-party payroll (Off roll) and the selected candidate will work with

Salary as per industry standard

Office Address:

Sony India Pvt. Ltd.

1st Floor, Monal Tower, Opp. Assam Secretariat, G.S. Road, Dispur, Guwahati - 781006,

Mail ID- Ch.Superwelleast@sony.com

Phone No- 7998704467