Senior System Engineer (Networking, Firewall with AD and HyperV)

Role:

To assist with intelligence gathering, source device identification and registration, and validation of security log flows within a BOLD. Will be responsible for the planning and engineering of an organization's systems infrastructure. Communicate and interact with the other team members or colleagues to ensure coordination and cross-training. Maintaining Assets through Asset Management Tools. Should be working with Infrastructure team and providing support to internal team and server support.

WHAT MAKES YOU A GOOD FIT FOR THIS ROLE:

• Serve as the First-line support for IT infrastructure and systems.
• Troubleshoot IT resources problem and determine require curse of action to fix it.
• Maintain assets inventory (hardware/software), warranties and equipment repairs history.
• Provide support to end users with their IT System challenges
• Configure Laptop / Desktop devices with required software for new joiners
• Responsible for assisting with software upgrades/updates/migration including OS, Tools and applications updates.
• Install, deploy, manage & troubleshoot anti-virus/anti-malware software to prevent virus infections
• Monitoring servers, networks, and security operations.
• Coordinate problem tracking and resolution across multiple disciplines of hardware, networking, application and system software with teams in those disciplines.
• Available and flexible to cover NOC days and on call basis.
• Monitoring alarms-analyze, repair, dispatch.
• Report servers, network, and systems performance metrics.
• Coordinate facility visits with third party technical personnel.
• Work closely with all technical service teams to implement strategies that will increase reliability, availability, and service uptime.

WHAT ARE YOUR RESPONSIBILITIES:

• Experienced with IP Address Management, routers, switches and firewall, (LAN and WAN).
• Hands on experience with Active Directory / Domain Controller, DNS, DHCP
• Having good exposure in VLAN, Trunking, NsLookup, traceroute & Intervlan.
• Familiarity with Internet/web based applications
• Capable of identify, troubleshoot or escalate a wide range of OS problems
• Familiar with Apple IOS
• Knowledge and experience working on IIS Servers is a must
• Experience in documenting processes, escalation management, trouble ticket initiation and tracking and excellent problem data gathering skills.