Bitcot - Senior Business Analyst (5-6 yrs)

Roles and Respondsibilities :

Client Interaction :

- Conduct efficient and structured conversations with clients to uncover real workflows and pain points.

- Act as the liaison between stakeholders and development teams to ensure clarity of requirements.

- Maintain a customer-centric approach, going above and beyond to address client needs and expectations.

Requirement Gathering and Documentation :

- Collaborate with clients to gather, analyze, and document business requirements.

- Develop detailed requirement specifications, including edge cases, in Word documents for development teams.

- Diagramming Business Flows.

- Create high-level business flow diagrams using simple box-and-arrow structures in PowerPoint for quick iteration and feedback.

- Drill down into detailed workflows and processes to capture edge cases and nuances.

Collaboration with Teams :

- Work closely with cross-functional teams, including developers, QA, and project managers, to ensure seamless project execution.

- Facilitate requirements walkthroughs and discussions to address questions or ambiguities.

Quality Assurance Support :

- Assist in validating that the delivered solutions meet the documented requirements and business goals.

Qualifications and Skills :

- Minimum 5 years of experience as a Business Analyst in the software or IT industry.

- Strong investigative skills to extract and clarify requirements efficiently.

- Proficiency in creating workflows and process diagrams using tools like PowerPoint.

- Exceptional written and verbal communication skills.

- Proven track record of working with US-based clients.

- Ability to be proactive and take ownership of tasks to exceed client expectations.

- Immediate availability or currently between jobs preferred.