Billing Executive

I. JOB DETAILS

Job Title

Executive/Sr.Executive Billing

Reporting Supervisor

Functional & Administrative :Operations Manager

Next Level line Manager : Business Head

II. JOB PURPOSE

Executive- Billing” is a critical role and they play a key role in doctor relations, billing and revenue generation

III. KEY RESPONSIBILITIES

• To co-ordinate with patient attendees, Care manager, patient Service manager, doctors for bill preparation
• Preparation of bills with TAT (cash 2hours and insurance 4hours)
• To update the activity sheet on daily basis
• To co-ordinate with Nursing, Jr. consultant, consultant on discharge timings and date
• To answer the patient queries on their bills.
• To inform the deposit amount to the patient according to the payable report.
• To maintain the files and registers with respect to correspondence matter.
• To check the deposit for all cases (at the time of admission) and give the authorization to the concerned department.
• In case of non-payments, to report to HOD for further necessary action.
• To prepare a statement for pending cash bills and follow-up with patients for closure
• To check the credit authorization letter regarding the eligibility and get the approval from the authorized person if necessary.
• To co-ordinate with doctors about their fees and correctness of bills.
• To collect Cash / Credit cards from patients and issue clearance receipts.
• To prepare summary sheet of collection and balance it with actual Cash to be collected.
• To obtain the day-to-day rates (Foreign currency) from the bank
• To take over the Out Patient billing from to 8.00 pm to 8.00 am
• To intimate the patients for the settlement.
• To maintain the bill books and receipts.
• To make necessary entries in the discharge books and keep all the records updated
• In case of refunds, authorisation from business head and initiating refund process
• To adhere to the safety norms of hospital and to follow both patients and staff safety rules
• To perform any work / job related with billing activity when assigned by the superiors