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Job Description:

Role Title: Manager Model Development (L09)

Company Overview:

Synchrony (NYSE: SYF) is a premier consumer financial services company delivering one of the industry s most complete digitally enabled product suites. Our experience, expertise and scale encompass a broad spectrum of industries including digital, health and wellness, retail, telecommunications, home, auto, outdoors, pet and more.

• We have recently been ranked #2 among India s Best Companies to Work for by Great Place to Work. We were among the Top 50 India s Best Workplaces in Building a Culture of Innovation by All by GPTW and Top 25 among Best Workplaces in BFSI by GPTW. We have also been recognized by AmbitionBox Employee Choice Awards among the Top 20 Mid-Sized Companies, ranked #3 among Top Rated Companies for Women, and Top-Rated Financial Services Companies.

• Synchrony celebrates ~51% women diversity, 105+ people with disabilities, and ~50 veterans and veteran family members.

• We offer Flexibility and Choice for all employees and provide best-in-class employee benefits and programs that cater to work-life integration and overall well-being.

• We provide career advancement and upskilling opportunities, focusing on Advancing Diverse Talent to take up leadership roles.

Organizational Overview:

Our analytics organization comprises of data analysts who focus on enabling strategies to enhance customer and partner experience and optimize business performance through data management and development of full stack descriptive to prescriptive analytics solutions using cutting edge technologies thereby enabling business growth.

Role Summary/Purpose:

Manager, Model Development (individual contributor) role is a part of India Analytics Hub (IAH). Primary objective of this role is to develop statistical and machine learning models and analytical solutions for various business functions in Synchrony, including consumer/commercial, customer behaviors, customer experience, marketing and operational business lines. This includes model design, data extraction, model development, model documentation and validation, communicating to stake holders, and relevant ad-hoc analysis.

Key Responsibilities:

• Develop and Validate Statistical and Machine Learning Models using various metrics like PSI, KS, Gini etc. ,

• Back testing the existing solutions on client specific data

• Adherence to timely delivery, accuracy and documentation in line with Audit/MRM Procedures

• Collaborate with the team to deliver ad hoc analytical projects

Required Skills & Knowledge:

• Bachelors degree in Statistics, Mathematics, Economics, Engineering, or any other quantitative streams with 2+ years of hands-on relevant analytics/data science experience and in lieu of a degree 4+ years of hands-on relevant analytics/data science experience.

• 2 to 4 years of hands on Experience in SQL & SAS /Python Tools with ability to independently build queries for data extraction & aggregation and analysis

• Knowledge of Basic Statistical & Machine Learning Concepts like Probability Distribution, Hypothesis Testing, Confidence Interval, Linear & Logistic Regression, Decision Trees, XG Boost, Random Forest, Segmentation (K means), NLP - Topic Modeling and Sentiment Analysis etc.

• Experience in building and monitoring statistical and machine learning models

• Good communication skills to present insights to larger teams and influence decision making

Desired Skills & Knowledge:

• Understanding of US credit card or retail business

• Exposure to big data tools like Pyspark and AI/LLMs

• Knowledge on predictive tools like H2O/SAS Viya/AWS SageMaker etc.

Eligibility Criteria:

Bachelors degree in Statistics, Mathematics, Economics, Engineering, or any other quantitative streams with 2+ years of hands-on relevant analytics/data science experience and in lieu of a degree 4+ years of hands-on relevant analytics/data science experience.

Work Timings: 2 Pm to 11 Pm IST

This role qualifies for Enhanced Flexibility and Choice offered in Synchrony India and will require the incumbent to be available between 06:00 AM Eastern Time - 11:30 AM Eastern Time (timings are anchored to US Eastern hours and will adjust twice a year locally). This window is for meetings with India and US teams. The remaining hours will be flexible for the employee to choose. Exceptions may apply periodically due to business needs. Please discuss this with the hiring manager for more details.

For Internal Applicants :

• Understand the criteria or mandatory skills required for the role, before applying

• Inform your manager and HRM before applying for any role on Workday

• Ensure that your professional profile is updated (fields such as education, prior experience, other skills) and it is mandatory to upload your updated resume (Word or PDF format)

• Must not be any corrective action plan (First Formal/Final Formal, PIP)

• L4 to L7 Employees who have completed 12 months in the organization and 12 months in current role and level are only eligible.

• L8+ Employees who have completed 18 months in the organization and 12 months in current role and level are only eligible.

• L04+ Employees can apply

Grade/Level: 09

Job Family Group:

Data Analytics