AmbitionBox
Search
Jobs
- Reviews
- Salaries
- Interview Questions
- About Company
- Benefits
- Jobs
- Office Photos
- Community
Add office photos
All Filters
9 Beroe Inc Jobs
Associate - Customer Engagement
Beroe Inc
posted 4mon ago
Job Role Insights
Flexible timing
Key skills for the job
Job Description
- Associate Customer Engagement is the 1st point of contact for a customer, will have 100% ownership in terms of assessing the requirement, evaluating the feasibility of the deliverables along with the research team.
- Responsible for crafting out the timelines and delivering the output with the customer.
- Should comprehend customer s requirements during the interaction (via emails/ Bot conversations) to break down the requirements into definite actionable.
- Responsible to create quickly customized outputs to deliver off-the-shelf information (readily available data sources) which will be shared instantly with the customer via emails/ Bot.
- Associates will have continuous access to key category databases, report archives, partner databases like D&B, Bloomberg, Zoominfo, Contify etc. to retrieve data while addressing client s queries.
- Associates will be trained & exposed to a wide array of spend categories across all key industries.
- Associates will be responsible for customer engagement activities on the platform (like onboarding, training, monitoring etc.)
- Analyze customer activity to establish ways to improve customer experience on the platform.
- Associate will have a direct impact on the renewals, upsell & cross-selling for their respective Customers within LiVE.Ai platform.
- Associate will be trained & exposed to a wide array of categories across all key industries.
- Flexible to work in the shifts( day shift/ UK shift).
Qualification: MBA Finance/PGDM with minimum 60% throughout their academics.
Work Experience : 1 to 3 years of experience.
Employment Type: Full Time, Permanent
Functional Areas: Customer Service & Operations
Read full job descriptionPrepare for Customer Engineer roles with real interview advice
What people at Beroe Inc are saying
What Beroe Inc employees are saying about work life
based on 89 employees
Flexible timing
Monday to Friday
No travel
Day Shift
Beroe Inc Benefits
View more benefits
Compare Beroe Inc with
ValueNotes
Compare
Avasant
Compare
Evalueserve
Compare
Grail Insights
Compare
Aranca
Compare
SG Analytics
Compare
AbsolutData
Compare
Bridgei2i Analytics Solutions
Compare
Fractal Analytics
Compare
Mu Sigma
Compare
McKinsey & Company
Compare
Huron
Compare
The Smart Cube
Compare
VISTRA INTERNATIONAL EXPANSION
Compare
Thinksynq Solutions
Compare
Frost & Sullivan
Compare
Valueonshore Advisors
Compare
Cheers Interactive
Compare
Thoucentric
Compare
Milliman
Compare
Similar Jobs for you
Analyst- Category Specialization - Energy & Sustainability
1-4 Yrs
Chennai, Bangalore / Bengaluru
Share an Interview