DB Benefits Administrator

Job Summary:

The Defined Benefits (Payment Analyst) is responsible for operational tasks associated with defined benefit plans in compliance with plan provisions and should have the ability to function well in a high-paced and at times dynamic environment. The Payment Analyst assists in maintaining pension data, payment. The Payment Analyst will be expected to pursue continued education by appearing in professional exams based on Milliman's education policy.

Duties/Responsibilities:

• Payment Analyst will be responsible for reviewing all the tasks related to pension payments
• Provide answers to call center questions which are related to pension payments
• Handle creation of pension payments at multiple trust sites
• Provide process/tool trainings to new hires
• Responsible for work assignment as per work priority
• Share best practice with colleagues through process and tool training
• Handles both internal and external audits
• Being a role model in the team by giving constructive feedback to colleagues to improve performance and supporting the Benefits lead/SBS
• Leads small client projects
• Identify issues with processes handled in the team and driving a process to find and implement solutions through automation or process update
• Provide high quality administration support for all clients
• Responsible for coordinating the work within the team
• Ensures quality service to existing clients by proactively identifying potential problems/solutions and producing timely and accurate work products
• Accurately bills time to ensure clients billings are correct
• Ensures all work product is reviewed according to Millimans peer review guidelines

Required Skills & Attributes:

• Excellent verbal and written communication skills
• Proficient with Microsoft Office or related software
• Strong analytical capabilities and attention to detail

Required Qualifications:

• 1+ years of experience into Defined Benefits administration
• Bachelors/Masters degree in any discipline

Preferred Skills and Qualifications:

• High integrity and discretion to ensure the confidentiality of sensitive client data
• Ability to organize and work with detailed Payment records
• Ability to work in a team environment and individually
• Proficiency with respect to all computer systems used in the performance of daily tasks