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BEANbite

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3.0

based on 6 Reviews

5 BEANbite Jobs

Client Service Executive (Voice)

BEANbite

3.0

based on 6 Reviews

12-14 years

Ahmedabad

1 vacancy

Client Service Executive (Voice)

BEANbite

posted 1mon ago

Job Role Insights

Fixed timing

Key skills for the job

Medical Billing Automation Testing MS Office Claims Adjudication Health Insurance US Staffing

+ 3 more

Job Description

Tele Caller Executive Jobs | US Process | Beanbite Tele Caller Executive (US Process) -10 openings

Manager - Operations 1 Job description

Shift Time: Night Shift Either 7pm-5AM
Education: Graduation
Location: Ahmedabad
Experience: 12 + yrs of experience in the industry minimum 5 years in a similar domain
Span of Control: 200 to 400

Job Requirement:

This profile would need to co-ordinate with multiple project managers as he or she will be managing the entire day shift span for Dental RCM.
Prepares work orders, follow up client request, mail out daily reports ensure clients systems are updated.
Defines and implements planning approach for project delivery and refines as needed.
Defines delivery goals along with management and communicates goals to the team
Implement overall process and systems to maximize productivity and quality
Automates as many tasks within the delivery process as possible
Ensures that change requests made by the client are immediately implemented
Defines and implements project-specific monitoring methodology, such as daily/monthly metrics
Monitors multiple client sub-projects across all functions and ensures client SLAs are met consistently at the internal productivity norms agreed upon
Assists management in monitoring planning projections and delivery costs, and making adjustments proactively
Ensures client delivery follows all applicable industry regulations
Primary point of contact for team management and client counterpart on delivery related issues/queries
Prepares production details for invoicing and sends to client manager for approval
Updates client counterparts on project performance through memos/ summary reports/phone calls
Bring in process efficiencies to help the team reduce the deliverables timelines drastically ,Sets a different benchmark , completion of work by the team within the desired work hours ( no extended hrs)
Carries out random audits and implements defect prevention techniques
Handles client relationship extremely well which opens opportunity for more business.
Consistently mine the existing clients , create new line of business, add to the revenues significantly,
Continuous process improvements and automation suggestions which has impacted revenue growth and project deliverables and can be replicated in other processes
Plan and Create a good backup of resources to take care of contingency plan (attrition, new projects etc)
Attrition maintained per the company s standard
Creating healthy competition in the team to keep up the performance level high
Assists management in transitioning overall projects
Assists management in budgeting and delivery related projections
Preferably with Medical Billing Experience with Provider or with Payer side experience.

Responsibilities :

Conducts appraisals/reviews for team
Implements company policies and processes within the team.
Identifies and nurtures talent
Works on cultural fit in the team and counsels team members on work-related and personal issues
Keeps team motivated under stressful conditions and acts as the go-to person for delivery staff
Understands different working styles and adapts management style to maximize value from staff
Capitalizes and improves skills of employees on project bench
Determines staffing needs and generates job requisitions

Key skills:

Should have good written and oral communication skills
Grasping and ability to learn fast
Should have analyzing skills and reasoning skills
Should have advanced Excel Skills
Should have people management skills
Should have training, coaching, mentoring skills
Should have prior experience in handling clients and teams
Has in-depth domain expertise and can either resolve queries at his/her level or is able to direct query to the most appropriate resource (in-house expert, client, etc)
Has an in-depth operational understanding of process to suggest improvements to management and client counterparts
Drive project specific knowledge initiatives.
Ability to absorb key learning s and applies to own project
Identifies best practices in delivery methods and implements across project
Ability to implement cross training across projects and across processes
Should have excellent communications kills
Should have conflicts resolutions skills
Should be able to manager large team
Salary: Up to 45,000.00 65,000 per month

Job description

We are looking for dynamic candidates to join our organization. The job responsibilities include communicating with Dental Insurances to obtain; the benefit detail of the patients dental policy as well status of the outstanding dental claims. The candidate should possess a thorough understanding of the Dental Billing operation.

Designation: Client Service Executive (Voice)
Night Shift: Night Shift

Job Requirement:

Communicating with Patients Dental Insurance
Inquiring about the Dental policy benefit information as well as outstanding claims
Understanding the additional guidelines which might affect the coverage
Obtaining the benefit information on required template

Eligibility Criteria:

Education: Diploma, Under Graduate, Graduate or equivalent
Prior experience in Dental Billing is preferred
Familiarity with CDT, ADA, HIPAA will be advantageous
Excellent organizational skills and attention to detail
Outstanding written and verbal communication skills in English
Top-notch interpersonal skills with a commitment to excellent client service
Capacity to work with sensitive patient information while maintaining confidentiality
Ability to work in US Shift Timings (Night Shift)
Typing Speed 40 WPM or more with minimum 95% accuracy
Familiar with MS Office applications
Freshers can also apply

Benefits:

Fix Salary, Monthly Incentive, Insurance, In-Shift Meal, etc
No salary bar for right Candidates.

Contact:

Job Types: Full-time, Fresher, Walk-In
Salary: Up to 20,000.00 -25,000 per month

Benefits:

Food allowance
Health insurance
Life insurance

Schedule:

Monday to Friday
Night shift
US shift

Supplemental Pay:

Performance bonus

COVID-19 considerations:

Regular Hand Sensitization, Body Temperature reading at the time of Log-in and log-out. Mandatory Vaccination.

Experience:

Total work: 1 year (Preferred)

BEANbite is a US based dental billing and credentialing company, providing end to end remote support to US clients. Our clients are sing and group dental practices. We provide support with

Insurance Verification
Dental Billing
Dental Claims management
Dental provider credentialing
And general admin support to dental practices.

Our Mission: BEANbite aims to be a company that adds significant value to the Dental outsourcing industry, bring innovation, help uplift companies and enrich the professional skills of people serving the industry.
Our Vision: Our vision with BEANbite in the long run is to establish a brand that becomes a go-to company for US Dental Practices looking to outsource dental billing and credentialing in order to help to meet their business objectives.
Our Values: Our core values include Honesty, Integrity, Transparency, Humility, Client Success, Efficiency, Excellency, Innovation, Agility, Leadership, Consultative Approach and Work Life Balance while our biggest strength is our people.

Employment Type: Full Time, Permanent

Read full job description