Senior Operations Manager

Job Description:

About Us

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities and shareholders every day.

One of the keys to driving Responsible Growth is being a great place to work for our teammates around the world. We re devoted to being a diverse and inclusive workplace for everyone. We hire individuals with a broad range of backgrounds and experiences and invest heavily in our teammates and their families by offering competitive benefits to support their physical, emotional, and financial well-being.

Bank of America believes both in the importance of working together and offering flexibility to our employees. We use a multi-faceted approach for flexibility, depending on the various roles in our organization.

Working at Bank of America will give you a great career with opportunities to learn, grow and make an impact, along with the power to make a difference. Join us!

Global Business Services

Global Business Services (GBS) delivers Technology and Operations capabilities to Lines of Business and Staff Support Functions of Bank of America through a centrally managed, globally integrated delivery model and globally resilient operations.

Global Business Services is recognized for flawless execution, sound risk management, operational resiliency, operational excellence and innovation.

In India, we are present in five locations and operate as BA Continuum India Private Limited (BACI), a non-banking subsidiary of Bank of America Corporation and the operating company for India operations of Global Business Services.

Process Overview*

Global Finance was set up in 2007 as a part of the CFO Global Delivery strategy to provide offshore delivery to Line of Business and Enterprise Finance functions. The capabilities hosted include Accounts Payable, General Accounting & Reconciliations, Treasury Management Support on Capital, Liquidity and Balance Sheet Management, Management Reporting & Analysis, Research & Analytics, Financial Transaction Processing, Finance Systems Support & Regulatory reporting. Over the years, the scope of Global Finance has been expanded to include operations for other enterprise control functions like Human Resources and Risk and Compliance.

The Global Regulatory Reporting (GRR) function, a part of the Global Financial Control organization within the CFO Group, is responsible for accurate filing of non-liquidity related financial regulatory reports including call reports, cross-Border BEA and state fillings, FINREP, COREP, AnaCredit & Statistical reporting.

Job Description*

GRR has set up a multi-year program to perform conformance and transaction testing on GRR high-risk reports. The primary responsibility of this role is to deliver a significant business transformation across operating model, process improvement and automation as part of a wider transformation initiative.

Responsibilities*

• The individual will need to provide thought leadership to the Report owners to identify and drive process redesign within their reporting teams
• The individual will need to lead the review and challenge of current processes in collaboration with report owners to identify transformational re-design
• The role will require both extensive project management experience and proven experience at working in a variety of roles within Financial services across Finance, Operations or Risk Management
• The individual will need to demonstrate the skills required to deliver a complex and multi-faceted project end to end
• The candidate will be responsible for both medium/long term project planning, as well as day-to-day task tracking and monitoring of risks, issues and dependencies to ensure momentum is achieved and sustained
• This is an excellent opportunity for an individual who has demonstrable experience on large-scale op model, process or data transformations to manage and deliver a significant and high profile initiative

Requirements*

Education*

Education - Chartered Accountant or post-graduate degree in business

Experience Range*

15+ years of which at least 10 years in relevant roles i.e. Regulatory reporting production, legal entity controller, product controller, risk management, operations, etc.

Foundational skills*

• Strong background in financial regulatory reporting in the UK and Europe - COREP, FINREP, etc.
• Deep understanding of prevalent regulatory environment and emerging regulatory expectations
• Ability to manage senior stakeholder relationships and provide leadership updates
• Proven experience in providing thought leadership on process redesign
• Strong project management experience structuring and delivering complex initiatives
• Demonstrates a healthy skepticism and ability to partner with a multiple stakeholders
• Collaborative team player with clear examples of working across teams and positively influencing other areas not under their direct reporting lines
• Ability to positively drive work forward and create a strong team environment
• Structured approach to defining, executing and evidencing deliverables
• Ability to operate within a global environment working with stakeholders from multiple locations and time zones
• Experience in identifying and managing the risks, issues and dependencies inherent in delivering complex regulatory change
• Previous experience of implementing complex regulatory change programmes into business as usual (BAU) reporting environments (E.G. FRTB, Basel 3.1, FinRep, Ana Credit)
• Prior experience working within Agile methodologies / frameworks

Desired skills

• Collaborative team player with clear examples of working across teams and positively influencing other areas not under their direct reporting lines
• Ability to positively drive work forward and create a strong team environment
• Structured approach to defining, executing and evidencing deliverables

Work Timings*

11:30 am to 8:30 pm

Job Location*

Mumbai