Fashion Consultant / Bra Fit Specialist

The role is to create a positive bra shopping experience, build customer loyalty, and drive sales by effectively communicating the Bands & Cups value proposition and providing exceptional customer service. With at least 2 years of experience, candidate will leverage their expertise to engage customers, meet sales targets, and enhance the brands reputation.

Responsibilities
1. Brand Representation: Embody Bands & Cups brand image, values and messaging in all interactions with customers, colleagues, and the public.
2. Customer Engagement: Greet and engage customers in a friendly and approachable manner, providing personalized assistance and guidance throughout their shopping experience.
3. Product Knowledge: Develop a deep understanding of the store's products, including features, benefits, pricing, and promotions, to effectively inform and persuade customers.
4. Sales and Upselling: Assist customers in product selection, offer recommendations, and upsell additional items or accessories to maximize sales opportunities.
5. Customer Service: Provide exceptional customer service (in-store, by phone or email) by addressing inquiries, resolving complaints, and ensuring customer satisfaction in a professional and timely manner.
6. Update software with orders, customer details and ensure order fulfilment.
7. Scheduling appointments for consultation
8. Receive and organise inventory
9. Visual Merchandising: Maintain visual standards by ensuring products are properly displayed, organized, and stocked to create an appealing and accessible shopping environment.
10. Feedback and Insights: Gather customer feedback, preferences, and insights to provide valuable input for improving product offerings, customer experience, and marketing strategies.
11. Team Collaboration: Collaborate with store colleagues and managers, sharing knowledge, supporting team goals, and maintaining a positive work environment.