Area Manager - Microfinance

Responsible for getting the critical parameters like business/ portfolio/ employee attrition to be delivered as required by management. Owning team members of his / her territory/area on people metrics.
Daily review with Branch Managers and teams regarding projections of business and cross sell, center meetings, GRT planned / activity plan for the day. Ensure execution of the defined activity plan for customer visits by the team during the day. Maintain WIRR/profitability in all the assigned areas. Managing Collections of the acquired portfolio. Detailed supervision and monitoring of allocated branches, visit branches, meet teams, conduct team huddles, understand and resolves pain areas. Attend Center Meetings and meet customers. Ensure 100% compliance of all business policies and SOPs for all allocated branches. Assist in Collections cases in higher buckets, work with Branch Managers and jointly visits customers in the area. Plans for business expansion - Identify and map new areas, including fraud likelihoods, derive and shares projections, action plans and budgets with Regional Managers, seeking approval. Nominate team members for reward and recognition commensurate with their achievements Required Qualifications and Experience
Graduation / Post Graduate