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Executive - Debt Management Services - Consumer
Bajaj Finserv Health
posted 1mon ago
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Flexible timing
Key skills for the job
Job Description
The Debt Management Specialist will be responsible for managing and coordinating the recovery of overdue payments on loans or credit accounts
Achieve collections target by visiting customers/agency
Monitor performance against set parameters and provide regular updates
Ensure legal guidelines are complied with while repossessing products
Maintain accurate records of customer interactions and transactions
Provide regular reports on collection activities and performance
Handle escalations promptly and effectively to resolve issues
Daily DRR (Daily Risk Report) managementDevelop and implement strategies to improve collection rates
Case to Case trackingResolution at per AOP with in agreed timelinesPortfolio ManagementDebt Collection StrategyTarget AchievementRegulatory ComplianceReporting and AnalysisRisk ManagementTeam LeadershipVendor ManagementCo-ordinating with internal and external clients Required Qualifications and Experience
Achieve collections target by visiting customers/agency
Monitor performance against set parameters and provide regular updates
Ensure legal guidelines are complied with while repossessing products
Maintain accurate records of customer interactions and transactions
Provide regular reports on collection activities and performance
Handle escalations promptly and effectively to resolve issues
Daily DRR (Daily Risk Report) managementDevelop and implement strategies to improve collection rates
Case to Case trackingResolution at per AOP with in agreed timelinesPortfolio ManagementDebt Collection StrategyTarget AchievementRegulatory ComplianceReporting and AnalysisRisk ManagementTeam LeadershipVendor ManagementCo-ordinating with internal and external clients
Employment Type: Full Time, Permanent
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Flexible timing
Monday to Friday
No travel
Day Shift
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