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Executive - Debt Management Services - Consumer
Bajaj Finserv Health
posted 2mon ago
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Flexible timing
Key skills for the job
Job Description
- The Debt Management Specialist will be responsible for managing and coordinating the recovery of overdue payments on loans or credit accounts
- Achieve collections target by visiting customers/agency
- Monitor performance against set parameters and provide regular updates
- Ensure legal guidelines are complied with while repossessing products
- Maintain accurate records of customer interactions and transactions
- Provide regular reports on collection activities and performance
- Handle escalations promptly and effectively to resolve issues
- Daily DRR (Daily Risk Report) managementDevelop and implement strategies to improve collection rates
- Case to Case trackingResolution at per AOP with in agreed timelinesPortfolio Management
- Debt Collection StrategyTarget AchievementRegulatory Compliance
- Reporting and AnalysisRisk Management
- Team LeadershipVendor Management
- Co-ordinating with internal and external clients
Employment Type: Full Time, Permanent
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