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Bajaj Finance

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4.0

based on 6.7k Reviews

Video summary

6744 Bajaj Finance Jobs

Zonal Manager - Urban Two Wheeler

BAJAJ FINANCIAL SECURITIES LIMITED

4.0

based on 6.7k Reviews

7-8 years

Chennai

Zonal Manager - Urban Two Wheeler

Bajaj Finance

posted 1d ago

Job Role Insights

Flexible timing

Key skills for the job

Digital Marketing Salesforce Counselling Business Development Key Account Management Orientation

+ 9 more

Job Description

Job Purpose
â"This position is open with Bajaj Finance ltd.â"
Drive growth and smooth operations of Two Wheeler finance business by identifying and driving business growth opportunities
To ensure the team meets sales targets given consistently by adhering to the laid down processes and policies
To ensure Dealers are engaged and provided support to ensure consistent Business

Duties and Responsibilities
PRINCIPAL ACCOUNTABILITIES
(Accountabilities associated with the job)
Sales Planning and Tracking

Monitors daily, the performance metrics of FOS's

Reviews critical parameters of Sales Tacker and DSR with team - calls for action where necessary

Monitors targets on - sale (logins, disbursals), cross-sell (e.g., Extended Warranty, Insurance, Add-on Cards), TA, RF, etc.

decides actions, schedule
Achieving Sales Performance

Monitors ticket sizes (ASPs) - drives greater focus on upselling where needed, guiding team to focus on specific models per segment (launch dates, manufacturer schemes), where relevant

Monitors penetration targets of new products and value added services like Extended Warranties - directly with Dealers that are Key Accounts and through SM's for other Dealers

Decides on action plans to speed up penetration of new products and services

Ensures timely file submissions and timely processing;

Dealer Acquisition and Engagement

Helps dealers grow their business, e.g., by providing them with market intelligence of new brands being introduced, etc.; Spurs dealer enrolment for RF, TA / IBTA, explains benefits

Directly cultivates relations with Key Account Dealers and their staff, takes support of ASM/SM's and FOS's as needed

Reviews achievement per Key Account dealer regularly and other dealers periodically - jointly decides on improving performance per counter

Visits high value new dealers with ASM's for clarifications and relationship building
Communication and Campaigns

Organises promotional activities at dealer stores like loan melas / special exchange offers / exhibitions etc.

drives achievement of targets

Focuses on supporting dealers through activities like SMS blasts periodically, to help liquidate inventory, etc.

Risk Management

Works closely with RCU and Risk teams to de-list dealers and de-activate the dealer code, for dealers found to be involved in fraud - takes support from RSM as needed

Analyzes FEMI, bouncing cases of dealers, locations, etc.; Develops precautionary guidelines for future cases; Provides support to the Collections team

Planning, Budgeting, Monitoring

Plans, shares and discusses for consolidating existing business and works on business expansion plans

Monitors performance vis-Ã -vis set goals and works with team towards achieving them

Organization Design and Development

Planning for Recruitment and Hiring suitable candidates

Developing Team members

Conducts periodic branch visits, meets team members, develops rapport

Develops and maintains relations with counterparts in Operations, Collections, and in relevant HO teams

4. MAJOR CHALLENGES
(Challenges faced on an on-going basis in carrying out the job)

Monitoring approved but not disbursed cases and following up with SMs, FOSs and dealers for updates on incomplete files at dealer locations

Intervening to understand and resolve on-hold cases with Operations and ensu|MAJOR CHALLENGES
(Challenges faced on an on-going basis in carrying out the job)

Monitoring approved but not disbursed cases and following up with SMs, FOSs and dealers for updates on incomplete files at dealer locations

Intervening to understand and resolve on-hold cases with Operations and ensuring early closure

Meets low performing dealers personally to understand issues - works with them and with the relevant SMs to improve BFL support to store sales

5. DECISIONS
(Key decisions taken by job holder at his/her end)

Manages dealer-wise loads by re-allocating the load effectively (encouraging certain dealers to take on extra loads - additional counters, etc)

Identifies and maps new dealer stores in different locations in discussion with SMs for planned acquisition

Decides on single-brand dealer empanelment as per policy guidelines and proposes the same to reporting manager

Sets goals for each SM - Quarterly, Half-yearly, Annual - aligned with targets for the location

Nominates team members for reward and recognition commensurate with their achievements

6. INTERACTIONS
(Key working relationships a job holder needs to have INSIDE and OUTSIDE the company to accomplish the job)

Internal Clients
Roles you need to interact with inside the organization to enable success in your day to day work

Ensures adequate communication to FOS, ISD and dealers on products, schemes and contests

Personally meets prospective dealers to influence acquisition, as needed;

Understands process and policy change documents, interprets implications for FOS and dealers

Periodic FOS and ISD coaching sessions - to equip them to face customer queries and explain product benefits

Intervenes for prompt communication to the Sales team regarding files on hold, and dispatch delays, if any

Dealers - providing them with market intelligence of new brands being introduced, etc.; Spurs dealer enrolment for RF, TA / IBTA, explains benefits

External Clients
Roles you need to interact with outside the organization to enable success in your day to day work

Dealers and Manufacturer

Vendor

Agency and Consultancies

Customers

7. DIMENSIONS
(Key numerical data which will reflect the scope and scale of activities concerning this job)

Financial & Other Dimensions
(These should be quantifiable numerical amounts)

For CD
ï‚

Average no. of files handled:900 - 1200
ï‚

Average ticket size of 65k- 3 Lac
ï‚

Total Team Size:300-350
ï‚

Number of Direct Reports:4-5
ï‚

Number of Indirect Reports:20
ï‚

Number of Outsourced employees:36
ï‚

Number of locations:15-20

Products :Two Wheeler Finance
Cross Sell:( Insta card, Extended Warranty, Insurance, VAS , Accessories finance etc)

Required Qualifications and Experience
AND KNOWLEDGE
(Minimum acceptable proficiency for this job which best indicates the education and/or experience requirements of this job and not the incumbent)

Educational Qualifications

a) Qualifications
Post Graduation - MBA

b) Work Experience
Total Experience:7- 8 years
Relevant Experience :5- 6 years

Relevant sales experience in managing large sales channels in multiple market environments

Prior & relevant experience in the Financial Services Industry would be an added advantage.

Demonstrated success & achievement orientation.

Excellent communication skills.

Strong bias for action & driving results in a high-performance environment.

Demonstrated ability to lead from the front.

Excellent relationship skills.

Strong analytical skills to drive channel performance and drive profitability.

Exceptionally high motivational levels and needs to be a self-starter

Employment Type: Full Time, Permanent

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What people at Bajaj Finance are saying

4.9

Rating based on 2 Zonal Manager reviews

Anonymous · Other in Hyderabad / Secunderabad

Likes

Great aggressive company with great top leaders whom i admire

Salary - Excellent

+5 more

Dislikes

Work life balance

Read 2 Zonal Manager reviews

Zonal Manager salary at Bajaj Finance

reported by 22 employees with 12-21 years exp.

₹26.5 L/yr - ₹58 L/yr

151% more than the average Zonal Manager Salary in India

View more details

What Bajaj Finance employees are saying about work life

based on 6.7k employees

53%

72%

52%

97%

Flexible timing

Monday to Saturday

Within city

Day Shift

View more insights

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