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Area Manager - Debt Management Services ...

3-5 years

Nagpur

Area Manager - Debt Management Services ...

Bajaj Finance

posted 23hr ago

Job Description

    

Job Purpose  
Managing the collections unit in a particular area and monitoring the collection of the amount due to the organization, while ensuring that cases are handled appropriately according to the company guidelines and complying with regulators norms    

Duties and Responsibilities  
1. Allocation Planning:Planning allocation of portfolios to ROs and Agencies Based on:
  •  Performance:Previous months track record
  •  Data Analysis and Insights
  •  Geographical dimensions
  •  Capacity
  •  Location
    2. Vendor Management:Activities including researching and sourcing vendors, obtaining quotes, analyzing capabilities, turnaround times, negotiating contracts and managing relationships. Role would include:
  •  Capacity Check based on portfolio trends
  •  Availability checks:Checking if the agencies cater to the particular location
  •  Performance checks:based on data collected on agencies past performance and their record history
  •  Checks on Off Role
    3. Processes:
  •  Vendor Bill tracking and confirmation
  •  Performing adequate compliance checks based on company policies and legal requirements
  •  System allocation and admin services facilitation by connecting with the requisite teams
    4. People / Team Management
    i) New Joinee Inductions
  •  Penapp Code generations
  •  Products information to be shared
  •  Vendor introductions to be made
  •  Information on Performance pay metrices and the policies regarding the same
  •  Teams past performance information to be shared to set a base
    ii) Performance Management:Sets milestone targets for the team; Analyses performance along with team to generate insights and plan actions accordingly - ensures improved performance
    5. Performance:
  •  DRR of Area/Location
  •  Track vendor wise performance and provide due support
  •  Visit critical cases on field    

    Key Decisions / Dimensions  
  •  Management of high value cases
  •  Agency assessment and influencing for support in achieving targets    

    Major Challenges  
  •  Portfolio Management- closing cases at Bucket X
  •  Managing difficult locations with scarcity of relevant talent
  •  Need to involve dealers to achieve collection target achievement    

    Required Qualifications and Experience  
    a) Qualifications
  •  Graduate in any discipline
    b) Work Experience
  •  Post qualification- 3 to 5 years
  •  Vendor management- complete cycle
  •  Team management    

  • Employment Type: Full Time, Permanent

    Read full job description

    Bajaj Finance Interview Questions & Tips

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    What people at Bajaj Finance are saying

    3.8
     Rating based on 58 Area Manager reviews

    Likes

    Work environment is good

    • Work-life balance - Good
    Dislikes

    Unable to work as like as you want

    • Salary - Poor
    • +1 more
    Read 58 Area Manager reviews

    Area Manager salary at Bajaj Finance

    reported by 227 employees with 5-16 years exp.
    ₹5.2 L/yr - ₹15.5 L/yr
    6% more than the average Area Manager Salary in India
    View more details

    What Bajaj Finance employees are saying about work life

    based on 6.7k employees
    53%
    72%
    52%
    97%
    Flexible timing
    Monday to Saturday
    Within city
    Day Shift
    View more insights

    Bajaj Finance Benefits

    Job Training
    Health Insurance
    Soft Skill Training
    Work From Home
    Free Transport
    Team Outings +6 more
    View more benefits

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