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Executive - Operations and Service

1-3 years

Mankachar

Executive - Operations and Service

Bajaj Finance

posted 11d ago

Job Description

    

Job Purpose  
â"This position is open with Bajaj Finance ltd.â"    

Duties and Responsibilities  
Ð¥ To achieve Branch target on indicators Ц Credit Metrics / Operations Metrics / Gold Loan Metrics.
Ð¥ Training of Branch Sales on Policies & Processes for Gold Loan / Consumer
Durables / Vehicle refinance /other Products as & when launched.
Ð¥ Ensuring policy adherence and meeting the TAT.
Ð¥ Delivering Approval rate & other critical SLA deliverables for Gold loan / Refinance loan, Cross sell &
CD business.
Ð¥ Checking & Valuation of Gold.
Ð¥ Vaulting & Safekeeping of Gold.
Ð¥ Ensuring adherence to Vaulting Process & Policies.
Ð¥ Supporting Branch Cashier in resolution for Customer Service queries.
Ð¥ Provide Feedback to Regional /HO Authorities on Credit / Operations Process / Policies on a regular basis.
Ð¥ Data Analysis & Sharing of best practices with team.
Ð¥ Coordinate with Sales & ensuring mechanism in place for processing of files within desired TAT.
Ð¥ Coordination with various HO / Cross functional departments & providing feedback.
Ð¥ Vendor Management (CPV / Gold Testing Vendor).
Ð¥ Ensuring Cost within Budget.
Ð¥ Support in Branch Admin Activities.
Ð¥ Maintain Minimal Errors in Audit Report published by HO.    

Required Qualifications and Experience  
Ð¥ Graduate / Post Graduate - Fresher
Ð¥ Good Learner & conceptualization skills.
Ð¥ Good Team Player.    

Employment Type: Full Time, Permanent

Read full job description

Prepare for Operations Executive roles with real interview advice

Top Bajaj Finance Operations Executive Interview Questions

Q1. How to collect default customer. How to trace customer shifted given address
Q2. Could you plz give a demo of how to sell mobile phn at dealers point.
Q3. If customer is in NPA category then what percentage waiver we will give him in settlement
View all 96 questions

What people at Bajaj Finance are saying

3.9
 Rating based on 45 Operations Executive reviews

Likes

Salary is given timely

Dislikes

Compliance unit are very harsh and sales is everywhere and everything and give a different salaries for same role, target completion and cross sale

  • Job security - Poor
  • +3 more
Read 45 Operations Executive reviews

Operations Executive salary at Bajaj Finance

reported by 103 employees
₹1.4 L/yr - ₹5 L/yr
8% more than the average Operations Executive Salary in India
View more details

What Bajaj Finance employees are saying about work life

based on 6.7k employees
53%
72%
52%
97%
Flexible timing
Monday to Saturday
Within city
Day Shift
View more insights

Bajaj Finance Benefits

Job Training
Health Insurance
Soft Skill Training
Work From Home
Free Transport
Team Outings +6 more
View more benefits

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