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Bajaj Finance

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4.0

based on 6.7k Reviews

Video summary

4781 Bajaj Finance Jobs

Cluster Manager - Debt Management Servic...

BAJAJ FINANCIAL SECURITIES LIMITED

4.0

based on 6.7k Reviews

5-6 years

Ranchi

Cluster Manager - Debt Management Servic...

Bajaj Finance

posted 2d ago

Job Role Insights

Flexible timing

Key skills for the job

Digital Marketing Customer Service Salesforce Collections Counselling Business Development

+ 8 more

Job Description

Job Purpose
â"This position is open with Bajaj Finance ltd.â"

Duties and Responsibilities

Prefer Candidates with retail Debt Management Services experience.

To achieve Debt Management Services targets assigned to the territory by meeting Debt Management Services target for the states or region assigned.

Meeting the Target on Cost of Debt Management Services. Ensuring meeting PI Targets within cost limit specified.

Ensuring legal guidelines are compiled for entire Debt Management Services structure in letter and sprits.

Ensure that the Debt Management Services agencies and executives adhere to the legal guidelines provided by the law in force.

Ensure adherence to the Code of Conduct.

Continuously monitoring Debt Management Services agencies and Debt Management Services executives to identify fraudulent practices and ensure that no loss is incurred due to such activities.

Keeping the write off per cent within risk pricing.

Handle customer issues escalations.

Feedback on credit policy based on market conditions.

Approve waivers on PI as per delegation matrix.

Ensuring documented feedback and action taken on all cases in soft buckets.

Ensuring adequate â"Feet on Streetâ" availability area-wise / bucket-wise / segment-wise.

Manage and put support mechanism for legal / police issues.

Ensuring audit queries are complied with, ensuring corrective and preventive action.

Manage productivity by fixing productivity parameters for DMA / Agencies / Debt Management Services executives monitoring performance against set parameters and daily review of Area Managers and monthly review of Debt Management Services officers.

Recruitment of Debt Management Services officers / area managers.

Constant evaluation of Debt Management Services officers/area managers.

Required Qualifications and Experience

People Management skills.

Demonstrated success & achievement orientation.

Excellent communication skills.

Negotiation Skills

Strong bias for action & driving results in a high performance environment.

Demonstrated ability to lead from the front.

Excellent relationship skills.

Affirmative in nature, Strong Leadership Skills, Clarity of thought and perseverance.

Exceptionally high motivational levels and needs to be a self starter.

Working knowledge of computers.

Employment Type: Full Time, Permanent

Read full job description

Bajaj Finance Interview Questions & Tips

Prepare for Bajaj Finance Cluster Manager roles with real interview advice

What people at Bajaj Finance are saying

4.0

Rating based on 49 Cluster Manager reviews

Anonymous · Finance & Accounting in Pune

Likes

Company incentives, periodic promotions

Salary - Good

+2 more

Dislikes

6 days work culture, too much of micro management, compulsory work from location, lack of flexibility

Company culture - Poor

+1 more

Read 49 Cluster Manager reviews

Cluster Manager salary at Bajaj Finance

reported by 302 employees with 5-14 years exp.

₹8.7 L/yr - ₹29.5 L/yr

111% more than the average Cluster Manager Salary in India

View more details

What Bajaj Finance employees are saying about work life

based on 6.7k employees

53%

72%

52%

97%

Flexible timing

Monday to Saturday

Within city

Day Shift

View more insights

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