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4784 Bajaj Finance Jobs

Deputy Area Manager - Debt Management Se...

5-6 years

Gorakhpur

Deputy Area Manager - Debt Management Se...

Bajaj Finance

posted 2d ago

Job Description

    

Job Purpose  
â"This position is open with Bajaj Finance ltd.â"
  •  Customer Satisfaction
  •  One Stop solution for any Collection related Queries of branch walk-in customers    

    Duties and Responsibilities  
  •  Responsible for giving end to end solution for any collection related complaints to the walk-in customers
  •  Responsible to coordinate with all collection departments (Credit cards, GCL, NPL, SF, Digital, Non-Digital, SAL, PLCS,) to resolve the complaint
  •  To maintain trail of complaints and ensure on time closure in system
  •  To Co-ordinate with Branch Customer Service Team    

    Required Qualifications and Experience  
  •  Excellent Customer handling skills
  •  Knowledge of Collection Process & Hierarchy
  •  Decisiveness
  •  Solution Oriented Approach
  •  Proficient in MS Excel and Advanced Excel
  •  Good communication skills & Negotiation Skills
  •  Demonstrated ability to lead from the front & excellent relationship skills.    

  • Employment Type: Full Time, Permanent

    Read full job description

    Prepare for Deputy Area Manager roles with real interview advice

    Top Bajaj Finance Deputy Area Manager Interview Questions

    Q1. How to collect default customer. How to trace customer shifted given address
    Q2. Could you plz give a demo of how to sell mobile phn at dealers point.
    Q3. If customer is in NPA category then what percentage waiver we will give him in settlement
    View all 96 questions

    What people at Bajaj Finance are saying

    4.0
     Rating based on 31 Deputy Area Manager reviews

    Likes

    Care of Employee

    • Salary - Excellent
    • +6 more
    Dislikes

    Nothing dislike

    Read 31 Deputy Area Manager reviews

    Deputy Area Manager salary at Bajaj Finance

    reported by 131 employees with 3-10 years exp.
    ₹5.4 L/yr - ₹11.3 L/yr
    At par with the average Deputy Area Manager Salary in India
    View more details

    What Bajaj Finance employees are saying about work life

    based on 6.7k employees
    53%
    72%
    52%
    97%
    Flexible timing
    Monday to Saturday
    Within city
    Day Shift
    View more insights

    Bajaj Finance Benefits

    Job Training
    Health Insurance
    Soft Skill Training
    Work From Home
    Free Transport
    Team Outings +6 more
    View more benefits

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