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Bajaj Finance

Compare

4.0

based on 6.7k Reviews

Video summary

6751 Bajaj Finance Jobs

Unit Manager - Risk Containment Unit/Sen...

BAJAJ FINANCIAL SECURITIES LIMITED

4.0

based on 6.7k Reviews

2-3 years

Pune

Unit Manager - Risk Containment Unit/Sen...

Bajaj Finance

posted 6d ago

Job Role Insights

Flexible timing

Key skills for the job

Salesforce SFDC SQL Java Fraud Analysis PHP

+ 6 more

Job Description

Job Purpose
â"This position is open with Bajaj Finance ltd.â"

Ongoing review of Process design for an effective operational process with an objective of zero process gap and 0 fraud exposure

Establish and lead Center of Excellence for Risk Containment Unit

Duties and Responsibilities
1. Planning

Interact with respective process owners within Risk Containment Unit to identify the problem areas and brainstorm on probable solutions

Track all open issues, new developments for effective monitoring and timely closure

Review changes in the front-end applications that have an impact on the fraud risk or exposes customers data to the external parties

Horizontal review of all products to replicate best practices as per the requirements and design of respective products

Planning of Annual Operating Projects for the Unit as well as Long Range plans to optimize the operational processes and introduce new technologies

Carry POCs/Pilots to validate the benefit hypothesis before creation of requirement documents

Business testing of new functionalities before deployment to ensure all scenarios are covered

Post-production movement tracking of functionalities

2. Execution

Review important operational metrics (TAT/Touch/Friction/Productivity/Throughput) and ongoing KPI/KRI monitoring to assess effectiveness/functioning of deployed capabilities

Continuous RCSA on the entire process lifecycle to determine the gaps that have led to frauds or may lead to frauds in future

Engage with Business/COE functions for new plans/projects, so that the RCU adjustments can be done well in advance

Collaborate with the RCU team on field as well as HO

Conduct feasibility analysis through cost and efforts involved vis-Ã -vis benefits

3. Team management and coaching

4. MAJOR CHALLENGES
(Challenges faced on an on-going basis in carrying out the job)
ï‚

Ongoing changes across the Business processes horizontally which are completely different in nature for each business ranging from B2B business to Payments to B2C & SME
ï‚

Smaller changes within the ecosystem that impacts the front-end as well as back-end processes
ï‚

Collaboration with multiple business/risk/CoE teams to ensure all products are covered
ï‚

Multiple projects/tasks within each product and stringent timelines
ï‚

Requirements keep changing even after the BRD has been signed off and there is a need to go back to the development team. This impacts project timelines and creates friction as a lot of the work needs to be re-done.

Required Qualifications and Experience
Educational Qualifications
a) Qualifications
ï‚

Minimum Qualification:MBA (IT/ Operations) preferred
b) Work Experience
ï‚

Minimum 2+ years of experience in COE or PMO role with basic understanding of lending process
ï‚

Ability to straddle across both functional and technical side, flexibility and humility
ï‚

Logical reasoning
ï‚

Acumen to understand fraud trends and setup detective/preventive controls
ï‚

Hands on experience of Salesforce platform is preferable

Employment Type: Full Time, Permanent

Read full job description

Bajaj Finance Interview Questions & Tips

Prepare for Bajaj Finance roles with real interview advice

Top Bajaj Finance Risk Containment Unit Interview Questions

Q1. How to collect default customer. How to trace customer shifted given address

asked in Assistant Manager interview

View answers (15)

Q2. Could you plz give a demo of how to sell mobile phn at dealers point.

asked in Sales Manager interview

View answers (10)

Q3. If customer is in NPA category then what percentage waiver we will give him in settlement

asked in Manager interview

View answers (7)

View all 96 questions

What people at Bajaj Finance are saying

Risk Containment Unit salary at Bajaj Finance

reported by 2 employees with 1-2 years exp.

₹2.7 L/yr - ₹3.5 L/yr

At par with the average Risk Containment Unit Salary in India

View more details

What Bajaj Finance employees are saying about work life

based on 6.7k employees

53%

72%

52%

97%

Flexible timing

Monday to Saturday

Within city

Day Shift

View more insights

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