Deputy Unit Manager - Risk Containment U...

    

Job Purpose  
â"This position is open with Bajaj Finance ltd.â"    

Duties and Responsibilities  
Ð¥ Own all FCU activities Ц pre and post sourcing for all products, in the region across all locations.
Ð¥ Minimizing fraud losses to ensure robust portfolio health.
Ð¥ Managing and supporting effective deployment of FCU officers.
Ð¥ Conducting extensive non starter investigations through location fraud management teams to reduce fraud rates.
Ð¥ Effectively engage with operations, collections and sales teams to contribute towards overall reduction in fraud loss, across locations in the region.
Ð¥ Proactively identifying fraud trends and taking effective corrective measures. Also continuously engaging with key location teams and central team to identify process improvement opportunities.
Ð¥ Engaging with location fraud management officers in cracking fraud gangs. This will involve working closely with law enforcement agency and lawyers.
Ð¥ Provide regular feedback to central policy team basis field learningТs.
Ð¥ Identifying the training needs of all front end sales staff by analyzing the changes in fraud trends. Ensuring the training is done in timely manner.
Ð¥ Co-coordinating mystery shopping and seeding activities on dealers, agencies and executives to minimize frauds.
Ð¥ MIS with suitable analysis, providing meaningful insights.
Ð¥ Achieving & exceeding goals and targets.
Ð¥ Grooming and management of the team to achieve their respective targets.
Ð¥ Ensuring highest levels of employee relationship, motivation & engagement to drive results & high levels of employee satisfaction.    

Required Qualifications and Experience  
"Ð¥ Graduate/Post Graduate with 4-6 years of relevant experience or knowledge.
Ð¥ Retail Fraud control / Collections experience.
Ð¥ Good communication, analytical skills and an eye for detail."