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Operations Manager - Microfinance

2-3 years

Yadgir

Operations Manager - Microfinance

Bajaj Finance

posted 4d ago

Job Role Insights

Flexible timing

Job Description

    

Job Purpose  
To manage the Operations of Branch assigned    

Duties and Responsibilities  
1. Process Management
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  •  This position will be responsible for branch Operations including Quality check of applications, Disbursement initiation, File management, Document management & Customer Service.
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  •  Take end to end ownership of Disbursement TAT.
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  •  Ensure effective cash management at Branch.
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  •  Ensure Adherence to vaulting process and policy.
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  •  Monitor EOD and BOD activities related to respective branches and resolve issues.
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  •  Audit query response and resolution.
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  •  Identify and provide inputs to bring automation in processes.
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  •  Identify need for additional BC/Banking points for cash deposition.
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  •  Sharing of Best practices with other branches.

    2. Team development
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  •  Participate in providing training to sourcing team and vendors.
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  •  Support in generating business ideas and taking it to implementation.    

    Major Challenges  
    Following decisions are taken by the role:
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  •  Identify projects required to improve the performance of process or systems.
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  •  Maintain the productivity and to keep improving the same.    

    Required Qualifications and Experience  
    a) Qualifications
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  •  MBA / Graduate
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  •  Challenger attitude
    b) Work Experience
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  •  Minimum 2-3 years of experience in financial industry
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  •  Past experience in onboarding and operations will be an added advantage
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  •  Prior experience in NBFC preferred    

  • Employment Type: Full Time, Permanent

    Read full job description

    Bajaj Finance Interview Questions & Tips

    Prepare for Bajaj Finance Operations Manager roles with real interview advice

    Top Bajaj Finance Operations Manager Interview Questions

    Q1. How to collect default customer. How to trace customer shifted given address
    Q2. Could you plz give a demo of how to sell mobile phn at dealers point.
    Q3. If customer is in NPA category then what percentage waiver we will give him in settlement
    View all 96 questions

    What people at Bajaj Finance are saying

    4.0
     Rating based on 30 Operations Manager reviews

    Likes

    Very bad company mfi

    Dislikes

    Very bad company mfi

    • Salary - Bad
    • +6 more
    Read 30 Operations Manager reviews

    Operations Manager salary at Bajaj Finance

    reported by 115 employees with 1-10 years exp.
    ₹2.5 L/yr - ₹10 L/yr
    51% less than the average Operations Manager Salary in India
    View more details

    What Bajaj Finance employees are saying about work life

    based on 6.7k employees
    53%
    72%
    52%
    97%
    Flexible timing
    Monday to Saturday
    Within city
    Day Shift
    View more insights

    Bajaj Finance Benefits

    Job Training
    Health Insurance
    Soft Skill Training
    Work From Home
    Free Transport
    Team Outings +6 more
    View more benefits

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