Overall spares responsibility for the defined territory with clear strategies and focus to increase spares parts penetration with complete geographical coverage and maximum no. of part lines /SKUs
INTERACTION WITH STAKEHOLDERS
Internal
External
Direct
Probiking>Sales, Probiking>Service, Intracity BU>Network Planning & Development
8. Ability to present and articulate ideas clearly
Behavioural
L3 - ACT - Continuously raise the bar; Ensure results with speed; Meet customer expectations
5. KEY RESPONSIBILITIES
Market coverage & channel profitability
1. Responsible for achievement of Spares and Bajaj Genuine Oil sales volumes concerning target
2. Adopts market-based strategies to have complete tehsil level coverage
3. Adopts market-based strategies to have complete coverage of part lines
4. Ensures the availability of part lines at retailer and mechanics level
5. Identifies and implements the right marketing activities to ensure awareness promotion and building loyalty
6. Ensures adequate availability of stock/inventory at all times throughout the channel
7. Ensures Vehicle Off Road (VOR) spares are expeditiously made available
8. Ensures synchronized coordination with service and sales counterparts to support vehicle seeding in new markets and for new products in existing markets
Customer satisfaction
1. Ensures customer satisfaction through best availability of spare parts throughout the captive and after-market channels
Systems & processes
1. Implements strategies to standardize systems and processes at channel level to ensure smooth flow of parts from the organization to end-users
2. Creates key result areas (KRA) and trackers at channel level with a clear cycle of review mechanisms
3. Identifies and implements the right blend of marketing tools to have a positive impact on KRAs
4. Implements digital initiatives for data capturing and productivity improvement
5. Identifies training needs/gaps and impart training for channel staff for adherence to various processes & standards
6. Establishes Standard Operating Procedures (SOP) for various systems and processes
People management
1. Ensures synchronization of field team with clear framework and objectives
2. Channel team-building expertise with motivation and training
The above list is not exhaustive and could evolve with changing needs & priorities of the company