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Assistant Manager Sales Training
4-8 years
Mumbai
1 vacancy
Assistant Manager Sales Training
Bajaj Allianz General Insurance
posted 4d ago
Job Role Insights
Flexible timing
Key skills for the job
Job Description
- Design and Execution of Instructor Lead learning interventions
- Create the quarterly training calendar for the allocated area based on the specific training requirements of the functions
- Deliver hard and soft skills trainings to internal employees, outsourced/contractual staff as well as intermediaries and other partners - meet the target of ___ man-days in a month with a minimum feedback score of __ per session.
- Collect feedback via the survey tool for every training session
- Adhere to all the timelines and training related SOPs and ensure standardization of training delivery and content for the region
- Conduct market benchmarking study of the latest in the insurance sector, comparative study of new products from competitors, locational and geographical nuances
- Prepare design modules, training roadmaps, FAQs for each of the trainings keeping in mind the audience demographics
- Stakeholder management
- Collaborate with the various channel SPOCs from the sales channels to gather the training requirements and finalize the content
- Coordinate with the assigned LOB SPOCs for training dates and participation numbers
- Publish the monthly/quarterly training calendar for the region with the internal channel SPOCs to ensure good participation in the training programs
- Effectively resolve queries of training participant s especially external partners such as intermediaries, agents, dealers, relationship managers etc. to maintain equity in customer service delivery.
- Analytics and Reporting
- Review analytics for learning engagement and training effectiveness regularly for the region
- Use insights from analytics to recommend revisions to the program design for better outcomes
- Provide analytics to Cluster Heads and Zonal Heads for their teams to improve learning engagement on a monthly basis
Employment Type: Full Time, Permanent
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