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Bajaj Allianz General Insurance

Compare

3.9

based on 2.3k Reviews

341 Bajaj Allianz General Insurance Jobs

Vertical Lead - Websales Renewals

Bajaj Allianz General Insurance Company Ltd.

3.9

based on 2.3k Reviews

6-10 years

Pune

1 vacancy

Vertical Lead - Websales Renewals

Bajaj Allianz General Insurance

posted 18d ago

Job Role Insights

Flexible timing

Key skills for the job

Software Configuration Management Data Analytics Customer Service Training CCTV Monitoring Resource Planning

+ 2 more

Job Description

1. Manage Out sourced call center and deliver on topline (premium) targets

Delivering on month on month targets for Insurance premium

Managing Lead flow, Lead Consumption and Customer Servicing metrics

Sharp in Data analytics

2. Resource Planning (day to day activities, rostering)

Training, Skilling, Reskilling, Upskilling of Call Center executives on various insurance products and services offered

Hire, Coach and retain talent

Manage Attrition

3. Evaluate Performance

Evaluate performance objectively, set and monitor KPI s of team leads, call center executives

Monitor and continuously find ways to improve performance and productivity

Monitor and deliver on customer satisfaction metrics

Employment Type: Full Time, Permanent

Read full job description

Bajaj Allianz General Insurance Interview Questions & Tips

Prepare for Bajaj Allianz General Insurance roles with real interview advice

What people at Bajaj Allianz General Insurance are saying

Vertical Lead salary at Bajaj Allianz General Insurance

reported by 4 employees with 6-16 years exp.

₹7 L/yr - ₹24 L/yr

12% less than the average Vertical Lead Salary in India

View more details

What Bajaj Allianz General Insurance employees are saying about work life

based on 2.3k employees

57%

45%

53%

99%

Flexible timing

Monday to Friday

Within city

Day Shift

View more insights

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