Backup Administrator

Backup Administrator L2

Preferred Knowledge: Skilled at managing tasks related to Data Domain, understands Cyber

Recovery/AIR-GAP solutions, and has experience with Veritas NetBackup and Tape Library

technologies.

Location: Mumbai

Experience Range: Total Experience - 7years (Relevant domain-3+ years).

Primary Skills & Responsibilities:

1. Administration and Management:

• Manage and administer Dell Data Domain systems, handling configuration, monitoring, and troubleshooting tasks.
• Ensure the security and integrity of data stored on Dell Data Domain systems through regular backups, maintaining smooth operation and optimal performance.
• Offer support and expertise in managing Dell Cybersense solutions.
• Provide guidance and support to junior backup administrators.

2. Monitoring and Troubleshooting:

• Monitor the performance and capacity of Data Domain systems, promptly identifying any issues and coordinating with the respective OEM to ensure optimal operation.
• Monitor Cybersense systems for triggered alerts related to performance, irregularities, security, and compliance with established standards, promptly addressing any issues as needed.
• Work collaboratively with internal teams, vendors, and external partners as needed to troubleshoot complex issues and offer advanced support for incident resolution.

3. Configuration and Optimization:

• Configure Data Domain systems and backup policies in line with established standards and best practices.
• Assist in implementing new features, upgrades, and enhancements to DataDomain & Cybersense systems.
• Enhance backup schedules, retention policies, and storage allocation to maximize efficiency.

4. Maintenance and Performance Enhancement:

• Conduct preventive maintenance activities such as software updates, patch installations, and enhance the performance of backup and Data Domain systems.

5. Incident Management and Analysis:

• Participate in Data Domain system-related practises, including planning, testing, and implementing/Configuring with the help of respective OEM.
• Manage incidents related to DataDomain, Cybersense, and Backup systems from identification through resolution, with assistance from both internal teams and OEMs.
• Study recurring issues to identify causes and implement preventive measures suggested by the respective OEMs.

6. Reporting:

• Generate detailed and customized reports on DataDomain utilization, Cybersense and backup status, success rates, and DataDomain usage using appropriate reporting tools.

7. Disaster Recovery Planning and Testing:

• Participate in disaster recovery planning efforts and regularly test backup systems to ensure readiness for emergencies.

8. Capacity Planning and Forecasting:

• Monitor backup storage capacity usage and forecast future requirements.
• Collaborate with respective teams to ensure adequate storage availability for backups.

9. Documentation and Knowledge Sharing:

• Develop and maintain documentation, including procedures, configurations, and troubleshooting guides for Data Domain, Cybersense & backup systems.
• Maintain detailed records of Configuration procedures and troubleshooting steps.
• Share knowledge with team members to enhance collective skills and expertise

10. Compliance and Security:

• Ensure procedures comply with regulations and industry standards.
• Implement security measures to safeguard backup data against unauthorized access or sharing.

Good to have:

Knowledge on other backup tools.