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10 Backend Process Jobs in Kolkata

Chat Process / Email Process / Non voice / Freshers / BPO / Semi voice

0-2 years

₹ 1 - 4L/yr

Kolkata, Lucknow, Ahmedabad

10 vacancies

Chat Process / Email Process / Non voice / Freshers / BPO / Semi voice

Mehra Realtors

posted 27d ago

Job Description

Roles and Responsibilities

  • Handle customer queries via chat, email, or non-voice processes.
  • Provide excellent customer service by resolving issues promptly and efficiently.
  • Work on backend operations such as data entry, processing, and follow-ups.
  • Collaborate with team members to achieve process goals and objectives.
  • Maintain accurate records of all interactions with customers.

Desired Candidate Profile

  • 0-2 years of experience in BPO/Call Centre industry (freshers welcome).
  • Strong communication skills for effective interaction with customers.
  • Ability to work in a fast-paced environment with multiple priorities.
  • Proficiency in handling international chats/emails/non-voice processes (blended process).
  • Basic computer knowledge for data entry tasks.

Employment Type: Full Time, Permanent

Read full job description

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