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Ericsson
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1 Ericsson Back Officer Job
2-5 years
Noida
1 vacancy
RAN Backoffice | Ericsson Vendor
Ericsson
posted 6hr ago
Flexible timing
Key skills for the job
About this opportunity
We are now looking for a Backoffice RAN Engineer having Ericsson Experience on LTE/5G NSA SA technology, with end-to end understanding of the latest Mobile Networks architecture to drive and support various 5G other new Technologies related tasks deliveries in Managed Services Operations.
What you will do:
Handling of operational Issues from process tools perspective for 5G new technologies.
Technical troubleshooting resolution of daily operational issues.
Knowledge sharing other initiatives in MS Operations.
Support automations-based development initiatives for 5G Operations.
Collaborate with different teams IP/MPBN/TX/CORE etc. for resolving issues.
Participate in knowledge transfer, documentation, and information sharing.
Coordination with Support team for Cases resolution and RCA s
Flexible to work in 24*7 planned shifts including night shifts.
Develop and maintain comprehensive documentation for network architecture, configuration, and troubleshooting procedures.
Prepares collects and validates scripts configurations with focus on accuracy prior to execution to support the plan.
The skills you bring:
Good Understanding of LTE, NSA and SA architecture for RAN Services
Hands ON exposure on Ericsson RAN equipment (enodeb/RNC) for Operations, Troubleshooting, faults rectification Solution support for UMTS, LTE/5G SA/NSA
Hands ON exposure understanding to 4G and/or 5G associated KPIs counters.
Monitor and analyse RAN performance metrics, including KPIs such as throughput, latency, and call drop rates.
Protocol level knowledge with E2E call flow and CTR traces analysis skills.
Knowledge and Working experience with Trace analysis tools like LogTool, Wireshark etc.
Good Understanding of end-to-end connectivity of telecom nodes.
RCA analysis and closure of issue with final solutions.
Understanding and experience on various specifications standards 3GPP, IETF etc. is desired.
Knowledge on cloud RAN fundamentals understanding on 5G use cases.
Knowledge and Working experience with Ericsson Indoor Radio Units (IRU) DOT
Handling troubleshooting of Customer complaints issues w.r.t NW
Analyzes, prepares, implements the change activities-configuration changes, upgrades, migrations, and expansions of RAN Node systems.
Knowledge of Trouble ticket/CR process.
Perform routine maintenance and software upgrades on RAN equipment.
Knowledge of Kubernetes and related certification will be an added advantage.
Knowledge of Google Cloud will be an advantage.
Key Qualifications:
Education: Engineering Degree
Minimum years of experience: 6 to 14
What happens once you apply
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We encourage you to consider applying to jobs where you might not meet all the criteria. We recognize that we all have transferrable skills, and we can support you with the skills that you need to develop.
Encouraging a diverse and inclusive organization is core to our values at Ericsson, thats why we champion it in everything we do. We truly believe that by collaborating with people with different experiences we drive innovation, which is essential for our future growth. We encourage people from all backgrounds to apply and realize their full potential as part of our Ericsson team. Ericsson is proud to be an Equal Opportunity Employer. learn more.
Primary country and city: India (IN) || [[location_obj]]
Job details: Technical Authority Expert
Job Stage: Job Stage 5
Primary Recruiter: Ayushi Mittal
Hiring Manager: Niti Jain
Employment Type: Full Time, Permanent
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