Senior Manager - HR Business Partner Operations - BPO Industry (16-26 yrs)

Hiring for HRBP Operations Senior Manager || HYD || Upto 35LPA || BPO Industry ||

Skills ESSENTIAL :

- Excellent communication and stakeholder management skills.

- Excellent writing and presentation skills.

DESIRABLE:

- Capacity to handle challenging issues in a diverse and dynamic environment.

- Excellent MS office skills will be an advantage.

Experience :

- 16 years of relevant HR operations experience, of which at least 5 years of experience in a managerial role.

- Strong experience in creating exceptional processes and policies in the organisation.

- Experience in building strategy for mid-sized or start-up organizations or in EdTech sector.

- Data and metrics driven analytics in decision making.

- Hands-on attitude with ability to work in a multi-cultural environment.

- Experience in implementation of ATS/ERP tools

PERSONAL CHARACTERISTICS & BEHAVIOURS

- Lead by example,

- Live the core values and adhere to the code of conduct and company culture.

- Self-Motivated

- Critical Thinking

- Adaptability

MINIMUM QUALIFICATION:

- MBA in Human Resources or any equivalent PG qualification.

RESPONSIBILITIES ACTIONS:

Employee Records:

- Maintain historical human resource records by designing a filing and retrieval system; keeping past and current records.

- Maintain employee records and binding agreements in the personnel file

- Track and monitor attendance, overtime, and leaves

- Advise management on best practices in industry.

Employee Queries:

- Address employee concerns or escalate issues in a timely manner to resolve them.

- Collate and maintain employee suggestions box and communicate on action taken

Reporting and Metrics:

- Responsible for publishing various reports and dashboards in a timely manner as per the agreements.

- Publish reports for management on a weekly, monthly, quarterly or need based including attrition Analysis

- Analysing the data, identify gaps and ensure data accuracy at 100%

- Provide HR analytical insights to enable strategic decision making

- Initiate and publish reports on employee surveys

- Ensure monthly desk time reports are published accurately and in a timely manner to the manager

- Publish team productivity reports on a month basis for review

Team Management:

- Build, coach and train the team to be self-managed in their execution to support organization's growth plans.

- Build and drive a culture of transparency and trust, where team members feel comfortable and empowered to take decisions.

- Monitor and manage team performance against the deliverables and in driving strategic projects by guiding and providing timely feedback

- Contribute to team effort by accomplishing related results as needed.

Employee On Boarding - Work with the TA team to communicate, new hires, IT, Facilities, reporting manager to ensure smooth end to end on boarding and induction.

- Ensure that emp ID', offer letters, appointment letters are generated for GEI, GGS, and UPES entities in a timely manner to onboard the employees

- Document Validation prior to onboarding and managing the BGV

HR Audit and Compliance:

- Ensure compliance to process and policy, while setting high standards for speed and quality process.

- Drive adoption and continuous improvement in the HR function to ensure flawless execution in line with business requirements.

- Prepare for internal quality audits and present artifacts to identify gaps and take corrective actions.

- Front end vendor management

HRMS

- Handling HR Help desk tickets, ensuring employee health insurance support is provided

- Ensure Health and accidental insurance are renewed in a timely manner and provide usage analysis and reports

- Follow up with HR BP for any termination case update on tool

- Ensure timely e-exit process is followed by all stakeholders and F&F settled by 45 days

- Contribute to the HRMS process improvements

- Update Employee Handbook and communicate policy changes on the HRMS tool.

Payroll

- Ensure payroll inputs are prepared and validated through HRBP prior to sharing with finance and other legal entities as per the agreed cut off dates

- Complete End to End data handling during the merit increases, promotions, IJP or any other employee letters issuance

- Ensure legal and statutory compliance with regards to PF, Gratuity any other

- Oversee and ensure compliance with company policies and employment law.

Package : Up to 35 LPA

Location : Hyderabad

Work From Office

Notice Period : 0 to 60 Days

Relieving letter is Mandatory

HR Aparna - 9030434022