5 Awfis Jobs

The - Vice President - IT Infrastructure should have a natural flair for ensuring seamless operations across all IT infrastructure components, from routers to end-user devices, from EPABX to AV systems. This role is responsible for ensuring 99.99% uptime of all IT devices and services across Awfis business centres, driving technology strategy, security, cost efficiency, and operational excellence.

Key Responsibilities :

Infrastructure & Security Management :

- Plan, execute, and maintain 99.99% uptime for all IT devices (servers, firewalls, UTM, switches, IoT, etc.) and services (printing, video conferencing, internet, HVAC systems, call centre, etc.) across all centres.

- Develop and implement IT security policies, backups, and disaster recovery plans to safeguard business operations.

- Actively track new industry trends and technologies to enhance operational efficiency and service reliability.

- Ensure real-time monitoring and reporting of all IT services and systems, including periodic performance reports for stakeholders.

Team Leadership & Vendor Management :

- Recruit, train, and lead a team of IT Managers and Engineers to achieve key performance objectives.

- Ensure IT teams adhere to KRAs and maintain high service delivery standards.

- Establish and maintain strong relationships with vendors and service providers, ensuring they meet defined SLAs and provide cost-effective solutions.

- Ensure responsive client support and maintain a high satisfaction index for internal and external customers.

Procurement & Cost Optimization :

- Oversee IT procurement strategy, ensuring cost-effective purchasing with robust after-sales service.

- Continuously optimize cost per unit through strategic negotiations and scalability.

- Manage IT asset inventory, maintenance, allocation, insurance, and accounting efficiently.

Technology & Compliance Expertise :

- Lead networking, systems management, and IT infrastructure delivery to support business growth.

- Design, deploy, and manage firewalls, routers, WiFi, EPABX, CCTV, Door Access Systems, Servers, AD, DS, LDAP, Web, DNS, Mail, and NFS.

- Implement best practices for cloud computing architectures (Private/Hybrid Cloud), disaster recovery, network security, and compliance.

- Oversee software upgrades, patching, identity management, and IT security solutions to maintain compliance.

Requirements

- Strong expertise in networking, infrastructure management, and IT operations.

- Proven ability to recruit, train, and manage IT teams, ensuring high service delivery.

- Hands-on experience in setting up systems, routers, firewalls, user rights management, and IT security solutions.

- Strong understanding of cloud architectures (Private/Hybrid Cloud) and enterprise cloud infrastructure.

- Expertise in IT capacity sizing, optimal cost planning, and solution architecture.

- Experience in vendor management, ensuring SLA compliance and cost-effective procurement.

- Strong problem-solving and analytical skills with a data-driven approach to IT decision-making.

- Excellent communication skills, both written and verbal, with the ability to interact across all levels